Botiwalla Midtown Front of House Shift Manager

We care about food and excellence. But we care even more about our people.About our culture.About finding a way to constantly be inspired and fulfilled by what we do. What is it that we do? We serve the world through food, love and care.

If this sounds like a place you'd like to work, we're currently accepting applications for aFront of House Shift Managerat Botiwalla Midtown.

Primary Responsibilities:

Assist GM with ongoing staffing and scheduling issues

Create and maintain checklists for opening and closing duties

Model best practices for staff and set tone during service: be friendly, calm, and efficient

Take a lead role in resolving problems including (unresolved) customer complaints, staff disputes, facilities maintenance, supply runs, and general emergencies

Run and maintain "Service Ready" initiative

Communication:

Be available to all staff members on a daily basis to help identify and correct problems, boost morale, and set tone for service

Meet weekly with the full management team

Bi-weekly meeting with FOH shift leaders

Monthly staff meeting

Individual check-ins with each FOH staff member twice a year

We care that you are excited about food, want to make people happy, and want to work with people that truly care about you. The ideal candidate is persistently positive, has some experience, and understands the value of a supportive work environment and an employer who appreciates you. Not only do we appreciate you, we express it through the benefits we offer.

Full time team members are eligible for health benefits - medical, dental and vision.

Flexible but predictable scheduling.

Paid sick days

Shift meals

Discounts at our sister restaurants (Chai Pani and Buxton Hall Barbecue)

Join the restaurant behind the 2022 James Beard Outstanding Restaurant of the year, a Zagat award, recipes published in Bon Appetit, Saveur, Food & Wine, write-ups in The New York Times, The Wall Street Journal, Local Palate, The Huffington Post, Southern Living, USA Today, and on and on.

Giving Back is at the heart of Chai Pani's mission. Hunger and poverty are not just on the other side of the world but often right at our doorsteps. So, we make a difference when and where we can - from feeding the homeless with dignity in our communities to providing an education to children in the slums of Mumbai. Part of making a difference here at home is offering pay, schedules and benefits that support a healthy work/life balance. Join us!

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