HVACR Admin/Dispatcher

We are looking for an experienced HVACR dispatcher to join our team, someone with a passion for serving customers, stellar communications skills, and proven ability to multi-task in high-volume environments. This position is the initial contact to our clients, customers, and office staff, and plays a vital role providing excellent service to our internal team & customers. Must have HVAC experience and Quickbooks experience

What you will be doing:

Answer incoming calls

Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed

Order parts and schedule return trips with customers when parts are in

Keeping customers appraised as to company schedule and requested lead-times

Maintain customer database with current information

Clear and concise communications with department managers, employees, and company customers

Other duties as needed

Warranty issues

Invoicing

Send resume to: cquevedo@designrefrig.com