Assistant Director for Business Operations (HSCR)

Work Schedule:

Full-time; Monday - Friday, 8am-5pm. Some weekends and evenings required.

General Description:

This is a great opportunity with top-notch benefits: generous retirement with PLU contributing 7.5% and matching up to an additional 3%, tuition remission for you and dependents, medical and dental, use of the University facilities, as well as vacation, sick and holiday pay. On average, the university has 14 paid holidays per year, including over the Thanksgiving and Christmas holidays.

The Assistant Director for Business Operations oversees key aspects of the division's financial operations, including Student Meal Plans, Student ID Card Services, budgeting, forecasting, reporting, and long-term planning. You will work closely with the Associate Vice President (AVP) to ensure effective coordination and execution of financial strategies for the Hospitality Services, Retail Services, and Campus Restaurants. This pivotal position will also concentrate on overseeing critical financial functions, including cash management, timely deposits, and end-of-the-month accounting. Reports to the Associate Vice President for Hospitality and Retail Services, Dining and Culinary Services

Essential Functions and Responsibilities:

Protect the financial integrity of Hospitality Services and Retail Services departments.

Coordinate and process student meal plan billing.

Develop tools, policies, and procedures to ensure budget control of each department.

Prepare financial forecasts analyzing past performance, and or/other fiscal analyses.

Review and analyze financial data such as labor cost, food cost, and monthly variance reports.

Confer with the management team on budget projections and variances.

Maintain and assist in the training of Symphony POS, CBORD, GET, Odyssey, and Event Master systems.

Implement effective cost control procedures.

Develop effective accountability controls for managers.

Review and analyze transactions system and business reports for accuracy and understanding.

Establish internal controls with internal audits for safekeeping office records, payroll, cash sales, and change funds.

Conduct audits on on-hand cash transactions and charges.

Retrieve, review and audit credit card, Odyssey sales, Symphony POS sales, and transaction reports to address discrepancies.

Review monthly Dining Dollars and LuteBucks reports for accuracy, trends, and reporting of revenue.

Review, renew, and maintain system service contracts, licensing, and equipment.

Assist in developing new strategies for revenue generation to maintain affordability of services.

Coordinate with IT&S and other impacted university departments in the implementation of new business and transactional systems within new venues.

Plan and implement all technical, administrative, and program aspects of the university's integrated identification card services for all departments, students, staff, and faculty.

Coordinate installation, management, maintenance, and troubleshooting procedures for all card services project hardware.

Coordinate card services database management procedures; ensure the security, currency, and stability of card services databases; arrange for data synchronization and transfer with key university data managers and communicate to campus constituents and off-campus vendors.

Create and maintain technical systems to record and record all financial transactions and produce end-of-month journal entries for all HSCR departments.

Keep informed about policies, regulations, and state and federal laws that affect ID card management.

All HSCR team members are considered essential university personnel. In the event of PLU declaring an emergency status essential personnel are expected to contact their supervisor to obtain their scheduled assignment.

Perform other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of food service operations management, including cost control and expense analysis.

Excellent administrative and organizational skills, including ability to identify and resolve administrative problems

Excellent interpersonal skills and ability to work effectively with faculty, staff, students, administrators as well as external agencies/groups and the public, including the ability to interact effectively in a culturally and ethnically diverse community.

Knowledge of and commitment to diversity, equity, and inclusion.

Excellent communications skills both oral and written.

Ability to work independently as well as in a team environment.

Ability to prioritize and respond to customer and team needs.

Ability to cross-train in other areas and fill in readily where needed.

Excellent organizational, interpersonal and customer service skills, and ability to complete detail-oriented tasks on a timely basis.

Ability to promote a warm and welcoming office work environment.

High degree of accuracy and attention to detail.

Proficiency in Excel, Word, Access, Google, spreadsheets, filing, faxing, scanning documents and email.

Required Qualifications:

4 years experience in an accounting, data programming, or finance setting. Education can substitute for some experience.

High school diploma or GED.

Finalist applicants must satisfactorily complete pre-employment background checks, including a credit check.

Preferred Qualifications:

Bachelor's degree in a related field

Experience using Banner systems.

Experience working in higher education.

Physical Requirements:

Ability to lift up to 25 lbs. assisted.

Ability to sit and work on a computer for up to 4 hours without a break

Ability to visually examine work for quality and signage/labeling for accuracy.

Ability to transport deposits across campus.

Special Instructions to Applicants: https://employment.plu.edu/postings/7949

Other Information:

PLU is a small, private university where caring means more than kindness and consideration — it means a bold commitment to expanding well-being, opportunity, and justice. Because PLU is a community committed to the creation and advancement of knowledge through diversity and inclusion, the university actively recruits a diverse faculty, staff, and student body. PLU is an equal opportunity employer and welcomes applications from members of historically underrepresented and minoritized groups, women, veterans, persons with disabilities, and others who would bring broadly diverse perspectives, experiences, and backgrounds in educational, research or other work activities.

PLU offers an excellent benefits package including tuition remission for employees and their dependents, generous retirement plan, medical, dental, paid vacation and sick leave, major holidays off (including Christmas/New Year’s break and extra time off during the summer), and many other great university benefits. PLU is a qualifying employer under the Public Service Loan Forgiveness Program as a 501©(3) tax-exempt organization. Click https://www.plu.edu/human-resources/wp-content/uploads/sites/141/2023/10/2024-plu-benefits-guidebook-v9-113023.pdf for detailed benefits information.

For general application questions or if you need accommodations at any point in the application and/or interview process, please contact the Human Resources Office at 253-535-7185 or humr@plu.edu.