Unified Communications Technician

Job Details

  • ID#37680257
  • Address 75201 , Dallas / fort worth,

    Texas

    Dallas / fort worth USA
  • Job type

    Contract

  • Salary USD Depends on Experience Depends on Experience
  • Hiring Company

    InnoCore Solutions, Inc.

  • Showed04th April 2022
  • Date02nd April 20222022-04-02T03:00:00-0400
  • Deadline01st June 2022
  • Category

    Et cetera

Unified Communications Technician

  • Category: Et cetera
  • Deadline: 01st June 20222022-06-01T03:00:00-0400
  • Texas

Vacancy expired!

The Unified Communications Technician role will assist a larger team of Engineers in transitioning to a new UC platform.

Responsibilities:
  • Providing technical assistance with conducting site surveys and deployment activities, help gather requirements needed to populate a deployment worksheet
  • Assisting as needed with basic deployment tasks such as placing and testing phones, providing user training on how to use phone and access voice mail
  • Help with documenting site information as deployed
  • Placement and retrieval of telephony devices
  • Install network patch cords to provide network connectivity to telephony devices
  • Shipping and receiving of equipment
  • Inventory and tracking of equipment
  • Request current circuit & DID inventory and configuration information from appropriate teams
  • Verify with sites the current data and perform site survey (remote or on-site) to build deployment spreadsheet that will include all data to build the telephony solution at the site
  • Document the site configuration
  • Provide basic training on phone utilization and accessing voice mail

Requirements:
  • At least 2 years in a role with customer-facing responsibilities
  • Understanding of VoIP telephony
  • Understanding of Switches and DHCP
  • Experience with Telephony deployments (Cisco UCM and MS Teams)
  • Strong skills with Microsoft Office Suite (Access, PowerPoint, Word, Outlook, Explorer), Microsoft SharePoint and Microsoft Teams
  • Professional business communication and interpersonal skills
  • Ability to compose grammatically correct, concise and accurate notes

Education:
  • High school diploma or equivalent

Vacancy expired!

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