Job Details

  • ID#49550689
  • Address 76208 , Denton,

    Texas

    Denton USA
  • Job type

    Permanent

  • Salary USD $58,780 - $68,184 58780 - 68184
  • Hiring Company

    Denton County

  • Showed26th March 2023
  • Date07th March 20232023-03-07T00:00:00-0800
  • Deadline06th May 2023
  • Category

    Technical support

Server Technician

Vacancy expired!

The Server Technician maintains public safety and courts software applications and related infrastructure used throughout Denton County. This position resolves incidents and assists with software upgrades and patches. This position is the primary contact for after-hours technical support and responsible for resolving technical issues or escalating as needed. The Server Technician is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services Team.

Examples of Duties• Configures, manages, and supports public safety and court-related software applications.• Contributes, troubleshoots, and repairs server operating systems.• Acts as the primary on-call contact for after-hours technical support. Responsible for resolving after-hours technical issues or escalating as needed.• Monitors the department's building security systems and responds accordingly.• Performs regularly scheduled maintenance and upgrades of applications and server operating systems.• Follows documented processes for the day-to-day system administration of Windows Server environments.• Performs day-to-day tasks associated with user account, e-mail, and file permission management.• Maintains application, server, and network security through best practices.• Assists Mobile Systems Technician with public safety software and hardware issues in vehicles.• Ensures new technology initiatives are stable and readily maintained.• Analyzes the performance of the environment and provides recommendations for improvement.• Follows all county security and privacy policies and best practices to protect county information and assets within his/her control.• Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations.• Displays and reflects the culture, mission, vision, values, and direction of the department.• Performs other related duties as required.

Minimum Qualifications• High School Diploma or GED and a minimum of three years of experience in a related field; or an equivalent combination of education and related experience required.• Must not have any Class B misdemeanor or higher convictions or deferred adjudications.• Possession of a valid driver's license required. Must obtain a valid Texas driver's license within 90 days of employment.

Vacancy expired!