Salesforce Service Cloud Architect

Salesforce Service Cloud ArchitectContract to Hire (W2 Only)100% RemoteLeads and motivates a Team of developers in the planning, delivery, and operation of highly reliable software. Closely collaborates with the Business and other Stakeholders to ensure software meets functional and non-functional expectations. Acts as an interface between the Development Team and Leadership. Allocates time across these key activities:Project Leadership - 50%,Technical Leadership/Mentoring - 30%,Software Development/System Engineering - 20%Responsibilities:Accountable for the technical quality of the software that the Development Team producesBuilds and cultivates the Development Team, ensuring capacity and skillsets are aligned to meet ongoing delivery expectationsPartners and regularly collaborates with all levels from Team members up to Senior LeadershipDefines current, transitional, and future state application roadmaps in collaboration with Solution ArchitectsReviews functional and non-functional requirements and ensures success criteria is clearly outlinedProvides accurate development estimates in support of feasibility assessments and planned development activitiesCreates, maintains, reviews and approves application designs in collaboration with Solution Architects and shared services Teams, ensuring alignment to the appropriate solution architectures and taking tradeoffs into accountCreates, maintains, and reviews technical documentation, ensuring clarity, conciseness, and completenessDevelops, maintains, and reviews software with a focus on quality and maintainabilityDevelops, maintains, reviews, and executes unit, functional, and integration tests with a focus on automation and test-driven developmentProvides technical oversight for performance testing, ensuring plan and outcomes align to expected non-functional requirementsPlans and oversees application deployment activities and sequencing in non-production and production environmentsRefactors and improves applications, including ongoing technology refreshesInvestigates new technologies that could improve the applications and development activitiesIdentifies and resolves technical debt as appropriate, weighing the development effort against the value returnedChampions inclusion of architecture runway items as part of planning processPromotes and enforces enterprise development standards and industry best practicesTroubleshoots, escalates, and resolves application and environment issues in a timely manner and incorporates findings into planned development work to prevent future issuesMentors and coaches Development Team on relevant architecture, design, development, and operations topicsDefines and reviews technical criteria for vendor evaluations, participates in package evaluations, and ensures contracts include expected technical outcomesRequirements:Solid understanding of project management methodology and principles.Salesforce Apex and Lightning Web ComponentsSalesforce Service Cloud SMEDemonstrate strong analytical and problem-solving abilities with a proactive mindset to get ahead of issuesAble to effectively assess and quantify technical capabilities of the Team and potential candidates for the TeamExcellent communicator with ability to articulate (verbally and visually) ideas, approaches, concepts, options, risks, impacts, and recommendations to technical, non-technical, and Leadership audiences with ability to adapt the message accordinglyAble to articulate the technical implementation and how it provides business valueAbility to lead ideation, presentation, and group-thinking sessionsAble to effectively translate Leader expectations to Development Team to drive day-to-day activitiesProvides clear direction and communicates priorities to the TeamAbility to influence effectively without authority up through Senior Leadership levels to achieve desired business outcomesAbility to lead multiple efforts concurrently, whether administrative or project related, while maintaining a successful level of completion in their own workAbility to work in a fast-paced, Team-based, Customer service-oriented environment.Highly collaborative and true Team player; able to put the Team firstHighly organized and motivated; capable of working with minimum supervisionGains support and commitment from others; mobilizes people to take actionOperates using a product mindset and promotes a results-oriented culture of continuous improvement, focusing on the Customer and value generationExhibits effective partnering, negotiation, and execution skills working with various Technology or partner TeamsNote: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Visit