Hotel Front Desk Agent

The Country Inn & Suites Westchase-Westheimer is now hiring for Full Time employment for Front Desk. Shifts would be between 7-3 or 3-11. Email resume thru CraigsList job posting link.

Duties include but are not limited to:

Greets, registers, and assigns rooms to guests.

Handles confidential information, including guest records, with a high degree of integrity.

Promptly and effectively deals with guest requests and complaints.

Answers and routes calls as appropriate; takes guest messages with accuracy.

Responsible for cash drawer contents and transactions during shift.

Maintains accurate records including cash flows, registration cards, reservation cards, and

property walks.

Answers inquiries pertaining to hotel services, registration of guests, and travel

directions.

Assists with sales and marketing efforts as directed by the General Manager.

Offers and properly handles requests for wake-up calls.

Records pertinent guest information in the pass on log.

May assist in replenishing continental breakfast as needed and keeping breakfast area

clean.

Ensures common area/lobby is clean

Performs laundry functions as directed.

Other duties as assigned.