Join the people helping people.

For people drawn to serving others through their work, PSCU is a place to thrive, as we serve our credit union members best by taking care of each other first.

If you want to help shape an industry, challenge yourself, and invest in your own future, this is the place for you. PSCU is a highly accessible environment where you’re empowered to think on your feet, work from your heart, and discover the very best version of your professional and personal self. “Our Momentum. Your Moment.”

This application is the first step in seizing your moment.

This position supports the successful implementation of various payment processing projects through execution of various technical tasks and quality checks.You will lead client consultation on business and technical requirements, and incorporate the requirements into the overall project plan for credit conversions.

Role Responsibilities

• Meet with client to discuss specifications, work with client and vendors on project options, and facilitate meeting with key client personnel including IT for network connectivity, file mapping, and project technical specifications
• Extensive Knowledge and understanding of all PSCU Products and Solutions associated with Credit Card Processing and how they are implemented in conjunction with the set up of a new Credit Card Program
• Will assume technical leadership role for assigned projects, coordinating all phases of operational implementation of technical project deliverables.
• Work with credit union staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time
• Complete Gap Analysis to define system set-up requirements
• Provide Consulting and guidance to client on the best approach to meet their business requirements for assigned projects
• Identify and report outstanding issues to the assigned project manager; assist with issue resolution
• Ensure quality in project process; Communicate technical aspects and requirements of projects with third-party vendors internal Project Support Team
• Provide technical support to credit unions during the design, development, and implementation phases of the project
• Validates system parameters and conducts testing; modifying program parameters when necessary
• Provide Post implementation on-site support for new PSCU Members projects
• Assist with consulting and guidance on resolving major Production issues by identifying impact and by defining and implementing a resolution for resolving
• Assist with identifying improvements to the defined processes within the department
• Understand and complete technical tasks associated with various types of department projects
• Understand client business requirements; communicate between technical groups at client and vendor locations and data map technical files between systems
• Perform other duties as assigned

Role Requirements:

Education

• Bachelor’s degree in Systems, Business Management or related field, or equivalent combination of education and experience required
• Training in Six Sigma Methodology and project management certification preferred

Experience

• Seven (7) years of related experience in the payment processing industry required; Thorough understanding of payment card products, support services and processes required
• Five (5) years of related experience in business or system analysis
• Three (3) years of client facing project support experience required
• Experience required completing card processing conversions that require migrating data from one processing platform to another

Pay Equity

PSCU is committed to pay equity and a competitive benefits package. The typical annual hiring range for this position based on relevant experience and internal equity is:

to

Note: The amount shown is based on full time annual salary and would be prorated based on role.

In addition this position is eligible for an incentive plan, based on performance.

Benefits

At PSCU, everything we do recognizes the fact that our employees are our most important asset. That’s why we are committed to a work/life integration that goes above and beyond to ensure that you have quality time at home with your family and/or to pursue outside interests and aspirations. We back this up with generous PTO, the opportunity to work remotely, flexible scheduling, and a management team that understands how to adjust when the unexpected curveballs of life happen.

Check out the comprehensive benefits PSCU has to offer that further solidifies our reputation as a company that just “gets it” when it comes to balancing life’s planned and unplanned events while equipping you with all the tools for growth.

PSCU offers:

• Beautiful, state-of-the-art campuses

• Endless opportunities for advancement

• Competitive wages

• Generous paid time off and paid holidays

Our benefits package includes:

• Medical with telemedicine, no-cost diabetes supply program, and expert medical opinion services

• Dental and Vision

• Basic and Optional Life Insurance

• Company Paid Disability Insurance

• 401k (with employer match)

• Health Savings Accounts (HSA) with company provided contributions

• Flexible Spending Accounts (FSA)

• Supplemental Insurance

• Legal Plan

• Pet Insurance

• Adoption Assistance Plan

• Mental Health and Well-being: Employee Assistance Program (EAP)

• Mental health and Well-being: Virtual mental health support and resources

• Tuition Reimbursement

• Wellness program

• Back-up child care program

• Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

If this position requires you, now or in the future, to perform your function or report onsite at a PSCU location or travel on behalf of PSCU, entry procedure and Covid protocols are in place that will require your adherence as a condition of employment. PSCU manages these procedures and protocols requiring your use of third party digital applications, in compliance with federal, state, and local laws.

All applications are reviewed by an AIRS Certified Diversity and Inclusion Recruiter. Learn more about our commitment to Diversity, Equity, and Inclusion HERE!

As a matter of operational management limitations and business administrative process parameters, remote position assignments at PSCU are geographically restricted to where PSCU currently operates. As a result, we are unable to proceed with applications from those state residents. Applicants are encouraged to apply for other available opportunities for which they qualify.

PSCU is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

PSCU is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following"EEO is the Law" Posterand the"EEO is the Law" Poster Supplement. PSCU will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information.

For positions based out of our Phoenix, Arizona location, PSCU is an E-Verify Employer. Please click here for the E-Verify Poster inEnglishorSpanish. For information regarding your Right To Work, please click here forEnglishorSpanish.

As an ongoing commitment to reasonably accommodate individuals with disabilities, PSCU has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to submit resumes via our careers page submission button If further assistance is required.