L1 Deskside IT support

Job Title- L1 Deskside IT support

Location- Eugene, Oregon (Onsite)

Required Skills-

Knowledge of network troubleshooting, Ethernet, and IP configuration

Knowledge of patch management

Proficiency in software support tools for DNS, storage, and networking

Install new hardware throughout the organization.

Replace outdated or nonfunctional hardware throughout the organization.

Uninstallation and Installation of software and applications.

Aware about booting from USB, and CD-Drive. OS installation, Formatting.

Below are the requirements for this position :

Onsite presence is required.

L1 resource with about 1-2year’s experience in the role of deskside IT support.

Must be able to provide provision/install/troubleshooting and maintenance of Laptop and desktops windows/mac

Installation of application/configurations

Troubleshoot printers/scanners.

Apply to patch and deploy update packages.

Antivirus/firewall understanding and troubleshooting.