Hvac Service Department Assistant

Arrow Mechanical Contractors Inc is a very well-established HVAC Mechanical Contractor and is seeking to hire a full-time Service Department Assistant.

The ideal candidate would have a warm and friendly personality. Should be very comfortable speaking with our customers on the phone. Can demonstrate good listening skills and portray understanding of our customers' needs. You will be the one behind the scenes that ensures success in the Service Department. You must be able to easily switch tasks to handle the current situation. Your organizational skills as well as eagerness and willingness are essential in this position.

Responsibilities include taking phone calls, scheduling service technicians, ordering parts (when needed), scheduling maintenance work and most important keeping organized. Billings and updating essential service records as well as processing daily timecards and work orders is highly required.

Communicating and working alongside the Sales, Accounting and Service staff is essential.

Desired Qualifications:

High Attention to Detail

Strong Excel Skills

Clear Communication Skills

Excellent Customer Service Skills

High Geographic Knowledge of the Portland Metro Area

Punctual, Dependable and Strong Attendance History

General Computer Skills, Word, Excel

Knowledge of the HVAC industry a plus

Schedule:

Monday - Friday 8:00 am to 5:00 pm

Benefits:

Medical / Dental

PTO

401k

Profit Share

Vacation / Holidays

Safe Office Environment

Family Friendly Staff