Scrum Master

job summary:

Essential Duties:

• Doing everything possible to ensure delighting customers
• Guiding the team(s) and the organization on how to use Agile/Scrum practices and values to delight customers
• Guiding the team(s) on how to get the most out of self-organization
• Guiding the team(s) on self-organizing to fully realize the potential of Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team(s) and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team(s) to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Providing all support to the team(s) using a servant leadership style whenever possible, and leading by example
• Perform as an evangelist for Optum's internal implementation of SAFe (SAFe + PLM)
• Helping the department and Optum mature out of legacy processes
• Mentor junior Scrum Masters towards improvement

Required Skills/Experience:

• First level Scrum Master certification (CSM, PSM I, SAFe Agilest or Practitioner)
• 5 years of experience in a Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Knowledge of numerous well documented patterns and techniques for eliciting change in team behavior (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)

Preferred Skills/Experience (Any of these is a plus):

• Second level Scrum Master certification (CSP, PSM II, SPCT 4)
• Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Applicable knowledge of the technologies used by the team (.Net, Java, or other web development languages)
• Previous experience as a development team lead
• Excellent communication and mentoring skills
• Contributions to the public around agile practices

location: RALEIGH, North Carolinajob type: Contractsalary: $60.00 - 94.99 per hourwork hours: 8am to 4pmeducation: No Degree Required responsibilities:

Must have Healthcare expereince and HUGE PLUS Previous UHG experience

Care Data Platform - Implementation, technical experience in a Care Delivery model ie. someone who understands patient/physician interactions and the way data is layered for data processing.

Agile Environment - Experience with Rally preferred (or CA Agile Central) and Smart Sheet for Project Plans

Essential Duties:

• Doing everything possible to ensure delighting customers
• Guiding the team(s) and the organization on how to use Agile/Scrum practices and values to delight customers
• Guiding the team(s) on how to get the most out of self-organization
• Guiding the team(s) on self-organizing to fully realize the potential of Agile/Scrum frameworks
• Assessing the Scrum Maturity of the team(s) and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Removing impediments or guiding the team(s) to remove impediments by finding the right personnel to remove the impediment.
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution
• Assisting with internal and external communication, improving transparency, and radiating information
• Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog.
• Providing all support to the team(s) using a servant leadership style whenever possible, and leading by example
• Perform as an evangelist for Optum's internal implementation of SAFe (SAFe + PLM)
• Helping the department and Optum mature out of legacy processes
• Mentor junior Scrum Masters towards improvement

Required Skills/Experience:

• First level Scrum Master certification (CSM, PSM I, SAFe Agilest or Practitioner)
• 5 years of experience in a Scrum Master role for a software development team that was diligently applying Scrum principles, practices, and theory.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
• Knowledge of numerous well documented patterns and techniques for eliciting change in team behavior (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.)

Preferred Skills/Experience (Any of these is a plus):

• Second level Scrum Master certification (CSP, PSM II, SPCT 4)
• Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.
• Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
• Applicable knowledge of the technologies used by the team (.Net, Java, or other web development languages)
• Previous experience as a development team lead
• Excellent communication and mentoring skills
• Contributions to the public around agile practices

qualifications:

• Experience level: Experienced
• Minimum 4 years of experience
• Education: No Degree Required

skills:

Scrum Master

Project Management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). For certain assignments, Covid-19 vaccination and/or testing may be required by Randstad's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Randstad representative for more information.