Customer Service Representatives Needed in Charlotte, NC - Hiring Now

Does the idea of an open, challenging and collaborative environment put a smile on your face? A major company is looking for customer service representatives to join the Customer Care team in Charlotte, NC. The Customer Service Representative will take inbound calls for a variety of customer and partner related issues.

Location:

Charlotte, NC 28273

Shift:

Available for an 8 hour shift between11:30AM-9:00PM Monday-Friday

Pay:

$18.00/hr.

Description:

Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.

Perform research using available resources as needed to provide required information to callers.

Identify and escalate more complex issues to the research team.

Complete necessary administrative work as needed and complete call logs accurately.

Other projects as assigned by supervisor.

Qualifications:

Good verbal and written communication skills.

Dependable and able to adhere to schedule.

Effective problem solving skills.

Effective listening skills.

Customer service orientation.

Attention to details.

If you are interested in and qualified for this position, please submit a copy of your resume to Kyle.Heuer@Randstadusa.com. Applicants who do not submit a resume will not be considered for this position.

Kyle Heuer

kyle.heuer@randstadusa.com