Unified Communications Engineer
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Our client, a high-end real estate firm, is seeking a highly talented expert level Unified Communications (UC) Engineer. This is a full-time position located onsite in Midtown Manhattan.This firm owns and operates the largest U.S.-only portfolio of logistics real estate. They combine scale, cutting-edge technology, and logistics expertise to help their customers grow their businesses. Their portfolio includes more than 500 million square feet in dynamic markets nationwide.You will be responsible for supporting, managing, and enhancing the Conference and Telephony platforms and products at the firm. This is a technical role that will also require understanding of the business challenges the platform helps to solve.
Responsibilities:- Planning and building out of new meeting rooms and lifecycle
- Architecting, designing, and implementing improvements for Unified Communications experiences (evaluating new hardware and features)
- Technical documentation creation and maintenance for Teams Meeting and AV equipment
- Managing the resolution of major incidents and any escalated issues regarding Telephony & AV
- Responsible for the health and reporting of the Unified Communications platforms
- Configuration and management of 3rd party tools and integrations into Teams, Telephony and AV systems
- Represent Unified Communications in Change Advisory Board meetings, review and planning meetings and architectural review
- Collaborate w/ internal and external resources, providing technical expertise for Unified Communications platforms
- 5+ years of experience in Audio/Video Meeting Room Management including but not limited to: Teams Rooms, Polycom, Scheduling systems, Neat
- 5+ years of experience in telephony including administering Microsoft Teams and Cisco