Sr Business Analyst - System Owner - NY Hybrid

Hanover Street Capital, LLC (“Hanover Street”) operates as a fully dedicated platform assisting Deutsche Bank’s Commercial Real Estate Group with its $20+ bn loan portfolio. We provide a comprehensive suite of services across commercial real estate transactions and are uniquely positioned to apply our expertise and flexibility of resources to help our client solve any problem, make informed decisions, and maximize the value of their assets. With practice teams dedicated to commercial real estate loan originations, asset and portfolio management, loan servicing and administration, and transaction management, we offer a broad range of capabilities across all CRE property and credit types ranging from senior mortgages to subordinate debt. Established in 2012, Hanover Street is a wholly owned subsidiary of SitusAMC

Position Overview: The CLOSER System Owner manages the configuration and customization needs for the CLOSER platform at Deutsche Bank. In addition, the System Owner owns customization requests through the documentation of user needs, development of functional user requirements & story boards, testing of enhancements, and production support. The system owner is tasked with becoming a subject matter expert in the usage of the system by all functional groups as well as all system integration points, both upstream and downstream The System Owner will also be responsible for leading process reengineering projects as they apply to the usage of the CLOSER. The System Owner will need to be able to clearly define the objectives, define tasks, create and maintain project plans, develop flow chart diagrams and communicate updates and findings to CRE platform leadership. The System Owner will be required to fulfill all of the platform’s CLOSER reporting needs. An ability to clearly document the end user’s request combined with an understanding of the data structure and DB’s origination process will be core to fulfilling this aspect of the role The successful candidate should be able to work independently and in a team environment and operate under tight deadlines. Strong Analytical, Written, and Verbal skills are required with a strong attention to detail This position is New York City based and requires a minimum 3 days in person.

Essential Job Functions:

• Fluency in MS Excel; ability to create macros & manipulate underwriting models with light VBA coding
• Strong knowledge of relational database concepts
• Proficiency in the creation of functional user specifications
• Mastery of Commercial Real Estate Finance concepts
• Ability to create process flow diagrams
• Creation of Loan Level reports using CLOSER’s proprietary tag language
• Development of complex excel based reporting using CLOSERs Enterprise report Builder
• Monthly Communication to the user base of new features of CLOSER with a focus on how the latest enhancements can create efficiencies for DB CRE process in CLOSER
• Maintenance of detailed documentation that covers CLOSERs integration/connectivity with LOUD and other downstream systems
• Acting as the CLOSER Subject Matter Expert with DB technical teams to drive change management
• Establishing an Annual Strategic Book for CLOSER inclusive of new features, API improvements, and plans for driving better adoption of the system
• Tracking all system defects & issues and resolution
• Serving as the point person for all CLOSER related matters on the DB CRE platform
• Responsible for the training of all new employees on the usage of the system including contexualized training materials
• Developing and refining a system adoption plan to monitor usage and drive deeper adoption.
• Developing and Implementing process controls to ensure accuracy of origination and underwriting data

Qualifications/ Requirements:

• Bachelor’s degree in Economics, Finance or similar quantitative discipline
• 7+ years of experience in commercial real estate finance or commercial real estate technology
• Excellent time management and organizational skills
• Excellent business writing skills and professional verbal skills with ability to interact with
• clients via phone or in person
• Successful completion of process reengineering projects
• Timely delivery of reporting requests from user base
• Quality, Depth and accuracy of functional requirements documents
• Establishing
• Creative problem solving capabilities, often creating solutions rather than following predefined steps

Special Requirements:

• The employee may be required to report to a different local office as a normal, contemplated, and mandated incident of their employment

Working Conditions:

• Office environment with frequent computer, mouse, keyboard use
• Alternating between sitting or standing as needed
• Hearing, talking, reaching, grasping
• Ability to work in excess of 40 hours in any given week.