NetSuite Administrator

Vital Strategies, headquartered in New York City, is an international public health organization. Our programs strengthen public health systems and address the world’s leading causes of illness, injury and death. We currently work in 73 countries, supporting data-driven decision making in government, advancing evidence-based public health policies and mounting strategic communication campaigns. Vital Strategies’ priorities are driven by the greatest potential to improve and save lives. They include non-communicable disease prevention, tobacco control, road safety, overdose prevention, obesity prevention, environmental health, vital statistics systems building and multi-drug resistant tuberculosis treatment research. Our programs are concentrated in low- and middle-income countries and cities in Africa, Latin America, Asia and the Pacific; as well as on US domestic program. Please visit our website at www.vitalstrategies.org to find out more about our work.We believe our programs are strengthened when they are developed and supported by individuals with diverse life experiences, whose understanding of social and cultural issues can help make our work and workforce more inclusive. We encourage people of all racial, economic, social, cultural, sexual orientation, and gender expressions to apply. As such, our commitment is to promote equal employment opportunities (EEO) for all applicants seeking employment. People of color, women, LGBTQI+ people, people with disabilities, people who are in recovery, and formerly incarcerated people are encouraged to apply.Read about Diversity, Equity and Inclusion and Vital Strategies: https://www.vitalstrategies.org/diversity-equity-and-inclusion-at-vital-strategiesVital Strategies is committed to helping prevent the spread of COVID-19 and to protecting the safety of our employees. All U.S. employees will be required to be fully vaccinated unless the employee is approved for a reasonable accommodation due to a disability or a religious reason.

Job Purpose:Vital Strategies is seeking an experienced NetSuite Administrator to help maintain and build upon its NetSuite platform, while taking ownership of day-to-day support requests. This role reports to the ERP Project Manager and engages directly with key stakeholders across the organization. Vital Strategies is currently in the process of extending NetSuite to support additional global offices and thus the role is best suited for someone able to quickly assess and utilize new information.This is a full time position based out of our New York City office location, where a hybrid office schedule is in place (at least two days per week in the office). We offer highly competitive compensation and comprehensive benefits. The salary range for this position is $90,000 - $110,000 USD. The candidate must have eligibility to work in the U.S. at time of hire.

Duties and Responsibilities:System Administration -

• Lead system administration, configuration, and integration
• Develop and execute functional testing, rollout of customizations with custom objects
• Maintain and optimize NetSuite application, installing enhancements, updates
• Perform proactive analysis and troubleshooting to isolate, diagnose, and correct issues for optimal system performance
• Help ensure data interfaces and integration to partner systems are current and accurate.
• Monitor end user usage for security, enhancement, and planning purposes

Reporting -

• Work with colleagues to understand requirements; provide technical translation and deliver final reports
• Support development of financial dashboards, financial reports and statutory reports (e.g. 990)
• Provide financial analysis queries using advanced excel and pivot tables

Business Alignment and Support -

• Serve as Netsuite primary point of contact to colleagues and NetSuite support team
• Work with colleagues to understand and distill business needs, identifying and providing technical solutions
• Perform regular trainings and host open support sessions for colleagues

Data Management and Integrity -

• Conduct data extraction and imports as requested
• Help ensure data quality, performing regular data audits and managing resolution of data integrity issues
• Advise on and implement system security leading practices

Qualifications & Experience:Required -

• A minimum of four years’ experience in NetSuite administration

Preferred -

• System implementation and system integration experience strongly preferred

Qualifications -

• NetSuite certification a plus

Skills & Abilities -

• Technical administration, development and, support experience within NetSuite, including:
• Developing workflows
• Creating custom fields, forms, records
• Using SuiteScript for debugging and development purposes
• Migrating data via .csv files
• Creating objects and tables (e.g. journal entries, trial balances, vendors)
• Proficiency using advanced features in Excel (e.g. pivot tables)
• Demonstrated understanding of financial reporting concepts with knowledge of both the technical and financial aspects of donor and financial reporting systems
• Ability to work collaboratively with cross-functional teams
• Excellent communication and interpersonal skills as this role will be expected to provide a high level of customer service
• Work with globally diverse teams, understanding and appreciating cultural differences and demonstrating skills that meet the need of clients from a diverse background
• Ability to juggle multiple stakeholders and remain professional and flexible in high pressure situations
• Demonstrated ability to analyze user and system problems, recommend solutions and resolve issues
• Ability to operate successfully in a fast-paced environment that places a strong premium on integrity, excellence, execution and teamwork
• Commitment to making the end user experience better, both from a design and customer service perspective
• Self-motivated and able to work with minimal supervision

Working Conditions and Physical Requirements:

• Individual will predominantly be seated and there are no specific travel requirements.