I.T. Help Desk Tech/Buffalo, NY

I.T. Help Desk Tech/Buffalo, NY (14203):

Major New York State Government Agency in Buffalo, NY Has Immediate Opening for Qualified I.T. Help Desk Tech

Long-Term Temporary Position

Very Immediate Hire

$30 Plus/Hour

Salary Commensurate with Experience

9AM-5PM

Monday-Friday

Strong Customer Service Skills

Job Duties:

Coordinate with technical operations staff & end user departments to plan for and schedule new installations, hardware upgrades and software components

Perform file transfers and system upgrades in tandem with 3rd party vendors

Develop mechanisms to evaluate and improve quality of data inputted into information systems

Support user community and provide day-to-day assistance

Investigate, isolate and diagnose basic and internet connections problems

Requirements:

Bachelor’s degree – computer science preferred

Computer Proficiency (esp. M.S. Office Suite)

Customer Service Skills

Strong problem-resolving abilities

Strong communication skills (oral and written)

Ability to collaborate with team members and coworkers

Strong understanding of computer system inter-relationships and interfaces