Customer Service
- Category: Customer service
- Deadline: 02nd July 20232023-07-02T00:00:00-0700
- New Mexico
Vacancy expired!
About AscendionAscendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate lifeWe have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
- Build the coolest tech for world’s leading brands
- Solve complex problems – and learn new skills
- Experience the power of transforming digital engineering for Fortune 500 clients
- Master your craft with leading training programs and hands-on experience
- Minimum Qualifications: 2-5 years using PC in fast paced environment
- Prior Customer Service experience preferred
- MS Office proficiency and utilizes daily basis for organization and scheduling
- Must have understanding and experience maintaining, managing, and monitoring work schedule and required call backs, deadlines and metrics using Outlook and or software platform.
- Must be proficient in the following areas and have had hands-on experience in:
- Using 5 or more different software flows on PC with multiple windows open and multitasking
- Intake call documentation process and problem solving
- Researching product supplies, selecting equipment and shipping to customer from different providers and platforms
- Follow up on all pending resolutions for customer and documentation/tracking