Customer Support Specialist (Jira tickets handling)

Job Details

  • ID#49551527
  • Address 07094 , Secaucus,

    New Jersey

    Secaucus USA
  • Job type

    Contract

  • Salary USD $17 - $20 17 - 20
  • Hiring Company

    Sunrise Systems, Inc.

  • Showed26th March 2023
  • Date22nd March 20232023-03-22T00:00:00-0700
  • Deadline21st May 2023
  • Category

    Technical support

Customer Support Specialist (Jira tickets handling)

Vacancy expired!

looking for TEMP Customer Support Specialist (to manage JIRA Tickets)6 monthsLocation: Secaucus, NJWork Location: 5 days onsitePay Rate: $17 to $20 / hourResponsibilities

  • We are seeking a Customer Support Specialist /JIRA Ticket Processor to manage the processing of external customer tickets in JIRA
  • will be responsible to create creating internal tickets from our external clients for our team ensuring that all the work is completed accurately and in a timely manner
  • Communicate with clients in a professional manner to obtain additional information when necessary
  • Monitor and update the status of tickets as required
  • Maintain accurate documentation of all tickets processed
ExperienceJIRA experience required

Vacancy expired!