Senior Director Research & Design - Healthcare SaaS
Vacancy expired!
This Jobot Job is hosted by: Taylor ThibodeauAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $150,000 - $200,000 per year
A bit about us:My client is an EHR and practice management software for specialty practices.Why join us?- Employee Assistance Program with free counseling sessions available
- Flexible Time Off: take time off when you need it without worrying about available hours
- 10 paid holidays + 1 floating holiday
- Generous annual bonus opportunity
- Employee Recognition Program
- Insurance : Choice of Medical, Dental, and Vision plans
- Wellness Program including discounts on medical premiums
- Health Savings Account
- Flexible Spending Account
- Volunteer Time Off
- 100% Company-Paid Parental leave
- 401(k) with Employer Match
- 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
- Company-Sponsored 529 College Savings Plan
- Corporate Discounts on Retail, Travel, and Entertainment
- Pet Insurance options
- Serve as the voice and manage the roadmap priorities for market research and design
- Consult with clients and stakeholders to understand key business questions, design research approach mixed methodologies, analyze findings, write compelling reports that are visually appealing (with creative team) and present impactful insights
- Create or adapt to appropriate new methods and tools that demonstrate presentation and communication skills with a diverse audience, both internal and external
- Contextualize specific data across various applications, being investigative and graphical, and assessing and effectively communicating the contexts and foundations of different analysis and concept
- Leverage the strengths and interests of various teams across the firm, and teach, coach, and mentor on the principles and execution of design research
- Participate on selected project design teams to share research pertinent to the projects' goals, and to advise on design solutions. Monitor, synthesize and share sources of published design research relevant to client and project goals
- Co-design and conduct research to test and provide decision support for specific design solutions (layout analyses, surveys, mock-ups, observations, simulation)
- Collaborate with team to translate findings into solution design innovation
- Participate in user events, user guild meetings, and serve as a lead for research priorities
- Manage the plan and prioritization for market research and design team
- Lead and mentor your team to lead customer needs discovery activities and translation of these findings into product backlogs, reports and presentations
- Maintain knowledge of competitors and intel report
- Work closely with internal stakeholders to streamline market feedback
- Participate in pricing and costing research for new products, services and features
- Conduct internal and external validation
- Translate research discoveries into usable and marketable products
- Additional duties as assigned based on business need
- 8 years in a product management related role including research experience (blended background is preferred)
- 5 years' experience working with UX design for SaaS products preferably in the healthcare industry
- 5 years of experience leading a UX team
- Market research experience - qualitative research, quantitative research
- Experience executing market research programs
- Creative problem solver with excellent verbal and written communication skills
- Applied understanding of general research methods and production, be knowledgeable in architecture, planning, and design, and be eager to expand their expertise with others, and apply it to our work
- Experience working on an Agile and Scrum teams and familiarity with Agile tenets
- Ability to bring to surface and synthesize client needs and pain-points
- Demonstrated ability to lead and work across functional team in a collaborative manner
- Strategic thinker with ability to execute on day-to-day operational activities with clients and other functional areas
- Undergraduate degree
- Proficiency with report and presentation generation, Microsoft Excel, User research tooling and other relevant product management software
Vacancy expired!
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