Clinical/Treatment Coordinator

O’Gara Gilbert Silvaroli Orthodontics is currently hiring a full-time Observation Coordinator to join our team located in Reno, NV.

As the Observation Coordinator, you will bring value to many areas within our practice! You will be scheduled throughout the week to focus on our OBS patients, be available for same day starts, present financial contracts, update insurance benefits information, and support the front office and clinical team as needed.

Acting as a delegate for the Treatment Coordinator + the Dr.’s by executing any tasks related to production, you have the success of the practice at the top of your daily agenda.

You genuinely care for the success of this office and are confident that with this opportunity we will head in the direction of exponential growth. The Treatment Coordinator will work very closely with you on all projects.

Job Duties:

Help to increase the number of same-day starts at the chair by allowing time to review updated insurance and presenting financials right then and there

Planning and executing marketing strategy within the office by building our pre-existing relationships

Learn how to check insurance benefits to assist the Financial Coordinator and become self-sufficient when starting OBS patients

Manage basic day-to-day function of the front office – working with the Financial Coordinator and the Treatment Coordinator to help manage the calendar and keep everyone informed (Dr. and employees) about what is happening, helping to strengthen our entire office communication, maintain ordering of marketing materials needed

Work side-by-side with TC to market to new dentists in the area, as well as stewarding and maintaining our working relationships with our current and regular referring dentists

Delegate and manage any responsibilities necessary for office to thrive (internal/external marketing, monthly meeting preparation in conjunction with TC, plan/execute giveaways, etc.)

Help work as liaison between clinic and administrative team. Ensure that the practice mission statement is consistently being upheld.

Help TC to make the office EXTREMELY customer service oriented!

Continue to serve as backup treatment coordinator, to ensure significant growth of production in the practice

Complete marketing reporting on a monthly basis, referral analysis, tracking whichever reports Dr. would like to review each month

Support the front office team on a daily basis – taking new patient phone calls, helping to reschedule patients, etc.

We are an equal opportunity employer and will not unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.

Job Type: Full-time

Salary: From $18.00 per hour

Benefits:

401(k)

Health insurance

Paid time off

Schedule:

Day shift

No weekends

Work Location: In person