Project Coordinator - Contract (W2) - Chanhassen, MN

Project CoordinatorMonday - Friday 8:00am-5:00pm onsite. The Project Coordinator supports various Project Teams by organizing, coordinating, and verifying the necessary resources (internal and external) needed to fulfill project activities ensuring project objectives and customer expectations are met. Assists in the completion of project tasks as identified by the Project Manager. ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for end-to-end project coordination responsibilities including project documentations, project set up, and reporting.
• Responsible for project setup to include project folder and DSO setup.
• Assist in the completion of project tasks across multiple customers in alignment with project timeline.
• Assist in documentation of implementation process including project plans, milestones, installation, and troubleshooting guides.
• Responsible for executing and managing the invoicing efforts for each project based on the statement of work (SOW).
• Provide updates for project status reports, concentrating on schedule and deliverables.
• Provide tech training as necessary on project details.
• Identify improvements to processes, documents, tools, and reports.
• Place pre-site calls with customer retail stores reminding them of service appointment and confirming site readiness.
• Communicate major milestones and priorities, as well as bottlenecks and other challenges which have the potential to affect a successful delivery or outcome.
• Participate in team meetings as well as client meetings as needed.
• Assist with training of temporary talent during peak busy seasons.
• Understand the project scope and serve as a resource for field technicians for basic troubleshooting as needed.
• Regular and predictable attendance is an essential function of the job.

EDUCATION REQUIREMENTS

• High school diploma or equivalent. Two- or four-year degree preferred. Experience may be substituted for part of educational qualifications as appropriate.

MINIMUM EXPERIENCE, KNOWLEDGE, SKILL, AND ABILITY REQUIREMENTS

• One to three years experience in a project coordination or customer service role with high level of interaction.
• Excellent time management and organizational skills with attention to detail and accuracy.
• Superior ability to multi-task, prioritize multiple projects, adjust to changing workflow and workload accordingly.
• Must be highly motivated and versatile, with the ability to work independently, take initiative, exercise discretion, demonstrate sound judgment, participate as an effective team member, and follow projects through to completion.
• Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form) clearly and concisely in a manner appropriate to the audience.
• Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
• Ability to maintain quality and safety standards.
• Must be able to read, write and speak effectively in English.

Since 1995, iTech Solutions Inc., has been providing IT Consulting and Direct Hire Services to the Insurance, Financial, Communications, Manufacturing and Government sectors with local offices in Connecticut, Minnesota, Colorado, Massachusetts, Tennessee, North Carolina, and New Jersey / Pennsylvania area. Our recruiting strategy is simple, if you want to find qualified IT professionals then use IT professionals to find them. So, at iTech Solutions, our personnel are all career IT professionals with a wide range of IT experience. We can honestly say our staff understands the technologies, the complexities of finding and selecting the appropriate personnel and the pressures of running successful IT projects. Employer will not sponsor applicants for any employment visas, at hiring or in the future, including but not limited to H-1B visas. Corp-to-Corp or subcontract personnel will not be considered for this position.