Leads production support, including researching and resolving problems or unexpected data results, for all HR technologies to ensure data integrity and compliance. Ensure Workday Tickets are assigned and completed in a timely manner.
Participate in the review, testing, and implementation of HRIS system upgrades, or HR systems configuration projects and enhancements; collaborate with functional and technical staff to coordinate application of such changes and document processes, procedures, and testing results accordingly.
Support the deployment of Workday's new features and functionalities
Responsible for the integrity of the organization structure in the system and audit frequently for accuracy and correctness.
Create, edit, and configure reports for all functional areas. Schedule reports to system users as needed.
Support legal compliance reporting and requirements; develop and maintain reporting and compliance capabilities for EEO and AAP reporting requirements.
Responsible to create and validate EIB Mass loads for all functional areas including, compensations changes, acquisitions, absence override balances etc.
Responsible for running any manual integrations, as necessary.
Ability to apply HR functional knowledge to the HRIS environment to improve business processes and procedures.
Act as subject matter expert and provide functional support for Workday configuration in HCM, Benefits, Compensation, Advance Compensation, Absence, Security, Talent and Recruiting.
Monitors HCM user access and performs security audits. Tests security classes when modifying existing classes are needed or for new security class requests.
Serves as a backup resource to other coworkers to ensure coverage is maintained in HRIS, as identified on a periodic basis.
MINIMUM REQUIREMENTS:
Bachelor’s degree in HR, Business or related field with 4-6 years of related experience including 1-3 years of supervisory/leadership experience.
Working knowledge and understanding of Workday practices
SME in the following Workday areas: HCM, Benefits, Compensation, Advance Compensation, Absence, Security, Recruiting, Reporting and Talent.
Knowledgeable in Payroll and HR processes and data
Knowledge of database design, structure, functions, processes, and database tools
Working knowledge of Microsoft Office Suite
Experience using reporting functions and using report writing tools
Strong customer service skills; excellent organizational and time management skills
