Senior Field Service Technician - Topeka, KS

KEY RESPONSIBILITIESAssists other Technicians in the repair and maintenance of equipmentCompletes work orders, records, logs and other written or computer-based documents according to established proceduresDiagnoses mechanical and electrical problems using technical drawings (e.g., blueprints, electronic/mechanical schematics) and diagnostic tools (e.g. multi-meter, laptop)Operates material handling equipment, battery equipment, moving machinery, and other powered equipment; utilizes TCPiP as a troubleshooting/setup toolPerforms preventive maintenance and repairs on equipment (e.g., pneumatic systems, material handling equipment, hydraulic equipment, dock equipment, electronic and electrical equipment, etc.) according to safety and quality procedureSTroubleshoots and repairs complex electrical/electronic problems with equipment, networks, PC logic controls, Programmable Logic Controllers (PLCs) and external Input/Output (I/O) devices where the repair is not immediately visible or obviousAssists in the development of specific technical and training documentation; assists in the development of a Technical Support Help Desk/Troubleshooting GuideProvides resolutions to mechanical, technical/controls issues; documents all information relating to customer support issues in CMMS and Dashboard database; utilizes resources in other departments (when necessary) to expedite the resolution of conveyor related issuesProvides information to the Customer Service Department and other members of management to enhance Customer Service successFollows up with customers and other departments to ensure issues have been resolvedParticipates in cleaning the conveyor systems and part cage as appropriateMaintains inventory of company supplied toolsCompletes appropriate paperwork in a timely mannerAdheres to all department and company standards, operating procedures and safety requirements while contributing to improvementMay be required to perform other duties as requested, directed or assignedYOU MUST HAVEMinimum of 2 years of Mechanical troubleshooting and repair experienceMinimum of 2 years of Electrical troubleshooting and repair experienceMS Office skills (Word, Excel, PowerPoint and Outlook)Ability to work multiple shifts as neededAPPLY NOW