Product Manager
Vacancy expired!
Location: IL -HybridManager, Product (Operations) The Product Manager, Operations will be responsible for engaging with operations stakeholders & supporting groups to proactively identify opportunities, gather requirements, evaluate business cases, identify portfolio, develop roadmap, prioritize backlog, manage delivery using agile methodologies, etc.
- Responsibilities:
- Engage with operations, central services, procurement teams, etc. in evaluating repair management process & application improvement opportunities
- Lead order management, shop management & procurement functional process design
- Function as internal “ERP consultant”
- Develop and oversee operations product roadmap
- Conceptualize process design / functionality changes, automation capabilities, etc. to address gaps
- Evaluate and propose solutioning options including custom development, packaged applications / COTS, etc.
- Identify, deploy & manage portfolio of tools to manage solution effectively
- Evaluate needs & set up the operations product group
- Coordinate with operations and operations support team stakeholders to oversee continued transformation of operations processes
- Work with key operations stakeholders and other SMEs to oversee development of business cases, assess value & impacts, identify key metrics, etc.
- Manage solution development, execution of proof of concepts & pilots as needed, etc. in order to validate options
- Work with process owner to prioritize operations project & enhancement backlog for internal / 3rd party product teams
- Manage product backlog and oversee execution of scrum processes
- Engage with development teams, 3rd party vendors and applications / SaaS providers in developing functionalities to cater to business requirements
- Establish & monitor KPIs to evaluate process and product effectiveness
- Work with IT PMO / scrum master to oversee sprints and manage delivery
- Manage testing and deployment of product updates
- Other duties as assigned
- Qualifications:
- 10+ years of experience in retail, CPG, manufacturing industry or similar
- 8+ years of experience as business applications manager or product manager or similar preferred
- 8+ years of experience in ERP (SAP, Oracle, or similar) functional / product support
- 5+ years of experience in Product Management
- Must have excellent O2C, Supply Chain & P2P process knowledge
- Knowledge of lean, six sigma, etc. concepts is a plus
- Must have experience in running projects using Agile methodology
- Customer relationship focused, process driven, metric focused, results oriented, organized, self-directed
- Ability to influence and build relationships
- Strong communication and presentation skills
- Must be flexible to travel within US & Canada, if needed