Customer Service / Order Entry (Schaumburg)

Customer Service / Order Entry for Schaumburg Printing Company

High volume Schaumburg Specialty Printer is seeking a full-time Customer Service Representative & Account Manager.

Responsibilities include:

- Answering phones & assisting customers in the sales of custom printed promotional items.

- Managing customer accounts, providing customer quotes and working with vendors.

- Processing orders from our websites using our web based ordering system.

- Effectively Managing various operations within a small office.

- Entering orders into QuickBooks quickly & accurately in a fast paced environment.

Technical skills required:

- Experience in sales of promotional products and managing customer accounts

Knowledge of the Promotional Product Industry (ASI and PPAI) is preferred.

- Website Store Sales using Adobe Magento is preferred

- Knowledge of QuickBooks is required.

- Able to operate an office telephone system effectively, communicating clearly.

- Proficiency in PC/Windows based environment and applications: Microsoft Office, Outlook, etc.

Personal skills required:

- Good phone speaking and customer relations skills - Positive attitude and teamwork.

- Ability to execute instructions and process changes quickly, accurately and efficiently.

- Ability to work in a fast paced environment while keeping a positive attitude.

- Must be pleasant & easy to work with, and be able to easily communicate with customers, vendors and co - workers.

- Non Smoker preferred

Company information and products can be found here: www.pargolf.com