Help Desk Service Specialist - Immediate placement

Help Desk Service Specialist - Immediate placement This is a very urgent requirement with immediate placement, please apply for immediate consideration. No Corp to Corp candidates - only W2 or 1099 candidates. Job Title: Help Desk Service Specialist Location: Coeur D Alene, Idaho Interview: Either Webcam or In Person Duration: Long Term Required Skills: IT help desk, service desk support, Active Directory (AD), Office 365, computer hardware and software Job Description:

• Experience New computer deployments, Manage user and computer accounts in Active Directory (AD), Office 365, and Exchange,
• Experience in Manage software licensing, Receive telephone calls and emails from users with computer hardware and software problems or how-to inquiries.
• Document support responses in the ITS Service Desk Ivanti ticketing system, Escalate problems in accordance with defined ITS procedures, Assist users with problem solving steps.