Administrative Assistant (Non-Profit Organization)

About the Role:

The Administrative Assistant is responsible for performing the department’s administrative duties to include both excellent external service for customers and volunteers and ensuring the department has the support needed to deliver services efficiently and effectively. This includes maintaining service standards, supporting a safe work environment including protecting program data, and managing the available resources.

Pay Rate: $19/hr

Start Date: Immediately

Type: Full-time | Temp-to-Hire

Shift Schedule: Monday to Friday 7:30 am to 4:00 pm

Parking: Not available

Location: Honolulu

ESSENTIAL DUTIES / RESPONSIBILITIES

Position Specific Duties:

- Represents the company in all communication (e.g., phone, email, face-to-face, etc.) Assists information seekers with connecting to internal and external services.

- Creates and updates detailed records for new and existing customers and volunteers,

ensuring data is entered timely and accurately.

- Assists customers who have a question or issue with their service. Follows through with the issue and seeks to resolve the issue to all parties’ satisfaction.

- Notifies customers about their eligibility and changes in status. Assists with acknowledgement and cancellation letters and other correspondence.

- Responsible for data entry, monitoring, and reconciliation.

- Performs clerical duties, which include word processing, answering/directing incoming

telephone calls, responding to mail and correspondence, photocopying, scanning, faxing, filing.

- Monitors inventory of office supplies to include copier paper and envelops, orders office supplies to ensure no shortage.

- Collects and reviews for accuracy gas receipts, monthly staff and volunteer mileage forms, purchase orders and invoices. Stamp and code documents for payment approval.

Other Duties:

- Follows all safety procedure and practices, and that safeguards and proper safety gear, such as gloves, are used when appropriate.

- Follows established work rules, standards of conduct, policies, procedures and practices.

- Attends meetings to assure complete coordination of services.

- Completes training as mandated by organizational policy.

- Demonstrates the ability to work with confidential information and comply with established policies, procedures, and practices.

- Responsible for the security of all assets assigned.

MENTAL DEMANDS:

- Ability to work in a fast-paced environment.

- Ability to deal with difficult people or situations.

- Ability to plan and organize tasks and possess sufficient flexibility to respond to changing situations; requires ability to continuously repeat instructions and remaining calm.

- Uses considerable initiative and exercises good judgment.

- Ability to multi-task and work under minimal supervision.

- Ability to work under tight deadlines and pressure.

MINIMUM QUALIFICATIONS

Required:

- Education: High School diploma or Certificate of Completion or equivalent

- Experience: Three years’ in general office work

- Clearance/Certification: 1) TB clearance, 2) Criminal background check, 3) Pre-employment drug testing, 4) Child Protective Services/Adult Protective background check.

- CPR/First Aid Certification, Department of Health Food Handlers Safety, (Obtain on the job)

Preferred:

- Experience: One year of work experience in a human services program or direct customer service serving the elderly and/or disabled; one year of work experience in customer service.

TO APPLY: Text LP ADMIN to 808-533-9068 to receive a link to our online application and to speak to a recruiter.