Medical Assistants Needed -

FULL TIME/PERMANENT POSITION (Salary + Bonus + Benefits + PTO)One of America's largest personal injury law firms is growing. They are building a new team of Medical Client Advocates to support the Central Florida area. This individual ideally would come from a clinical environment and have experience working as either an Patient Care Technician PCT), Licensed Practical Nurse (LPN), Clinical Medical Assistant, Patient Advocate, Medical Case Manager, CNA, etc.

• Offers competitive compensation, benefits including PTO, health/vision/dental, and 401K match.
• Room for growth within the organization.

Summary:Our client is seeking a client-focused individual with medical experience/background. As Client Advocate, you must be highly organized and able to document client treatment data. A Client Advocate will manage all medical client communication The ideal candidate is a customer-focused and empathetic.

Responsibilities:

• Daily interaction with clients gathering medical information.
• Review and order medical records from providers and communicate records information to clients.
• Engage insurance carriers and healthcare providers to secure information and account balances.
• Interact with clients, insurance adjusters, and medical providers regarding medical conversations.
• Review medical records and analyze clinical tests and diagnostics.
• Work directly across multiple functional groups to coordinate and deliver a strong client experience.
• Manage active case inventory and customer experience metrics.
• Communicate and escalate client concerns to supervisor.

Qualifications:

• Prior experience in case management or as Nursing Assistant, LPN/LVN, CNA.
• Experienced with Medical Records and Medical Terminology.
• A team player with excellent communication and interpersonal skills.
• Proactive interaction with team, clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment.
• Strong writing and communication skills along with attention to detail.
• Computer and database expertise, Microsoft Word, Excel, Outlook.