Technical Writer

RESPONSIBILITIES:Kforce has a client in Denver, CO that is seeking a Technical Writer for a remote role. Candidates must reside in Colorado.Summary:The Technical Writer will be writing various documents (standard operating procedures, how-to instructions, user guides, etc.) for the Governor's Office of Information Technology. The work will include meeting with subject matter experts, conducting research on products and technology, and understanding processes in order to produce documentation that is easy to understand, branded, accessible, and using the templates and processes for OIT's Knowledge Management procedures. Responsibilities: Assist with editing and updating knowledge articles in the Self Service Knowledge Base (100+ articles); This will include reviewing the content, updating the layout and branding as needed, and ensuring the articles follow the standards set by the Communications Office Assist specific Knowledge Managers and their teams to write, edit and standardize knowledge articles; Teams may include, but are not limited to, Service Management Office, Identity and Access Management, and the Service Desk Assist with editing and updating knowledge articles in the OIT Knowledge Base (articles used for internal OIT teams) Meet with assigned teams to generate ideas for content while working both independently and collaboratively as part of a team Support Knowledge Managers to update and edit articles that receive feedback from users to need improvement Within limits set by a specific process, define and document what operation is required to carry out the process Study technical information to determine what it means and how it fits together in order to document solutions to problems and tasks Determine the clearest and most logical way to present information for greatest reader comprehensionREQUIREMENTS: Strong communication skills, both written and oral,with experience in writing standard operating procedures, user guides, etc. Experience and expertise in creating accessible documents in the Google Suite (using appropriate formatting, co-authoring, etc.) Experience documenting information in a clear and logical format to present information for greatest reader comprehension Experience producing written work regarding computers or information technology for an audience of members of the general public preferred Experience working with diverse teams and subject matter experts (technical and non-technical) to understand a system or process and translating the information into easy to understand instructions Experience with reviewing and/or copy editing content developed by other members of the team Ability to work independently and collaboratively Ability to estimate durations of time needed to edit existing documents and to create new documentsThe pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.This job is not eligible for bonuses, incentives or commissions.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.