Network & Systems Engineer

THIS IS NOT AN ENTRY LEVEL POSITION. READ ALL REQUIREMENTS BEFORE SUBMITTING FOR THE POSITION, PLEASE. NOTE: If you meet the criteria and are looking for PART-TIME hourly for same sort of work/position, feel free to submit resume and make sure you state: "PART-TIME"

A long-term San Diego-based IT Consulting company that focuses first on providing exceptional customer experience/service.

POSITION:

We’re seeking a Tier 1/2 IT Engineer who can provide excellent customer service for clients primarily using Microsoft-based technologies.

This candidate must possess at least 2.5-5 years of hands-on, experience serving in a similar capacity as an IT Tech/Engineer predominantly

The ideal candidate is familiar with and has experience providing user and device-level support for a MANAGED SERVICES PROVIDER.

Ideal candidate has worked in technical support within a corporate or academic environment for at least two years.

REQUIREMENTS:

EXPERIENCE 2.5-5 Yrs in MSP or similar technical engineer environment

Knowledgeable of various technologies

Excellent troubleshooter - feel free to share the toughest IT challenges you faced/solved

Outstanding communication and “soft” skills - working with clients on the PHONE/REMOTE as well as in person.

Knowledgeable of general workstation applications

Knowledge of cloud services

Basic MS Server deployment t and Active Directory exeperience.

Essential server and Network infrastructure and management.

Technical

Microsoft Windows Active Directory Services

Microsoft Office 365 Business Administration

Microsoft Azure

REMOTE SUPPORT and HELPDESK experience a plus

SharePoint

Microsoft Windows Desktop Operating Systems

VPN/remote access technologies

Apple Mac/macOS

LINUX

Cyber Security Compliance Standards

Must pass a background check – required by multiple clients of ours.

MUST have valid Driver’s license, reliable transportation and insurance

OTHER:

REMARKABLE customer service skills

Outstanding problem solving skills

Strong written/verbal communication skills

Ability to work with minimal supervision

TEAM player

This opportunity requires the candidate to be able to hit the ground running and work with minimal supervision and deliver RESULTS with minimal on-the-job training.

Candidate must reside in the San Diego area.

Travel and onsite visits with clients are occasionally required. Self-learning and a genuine interest in IT is helpful. The position is often self-directing and will require a candidate to be self-motivated, adaptable, and resourceful as well as a TEAM player.

Qualified candidates should submit a resume and cover letter.