Job Details

  • ID#43834897
  • Address 94111 , Sanfrancisco,

    California

    Sanfrancisco USA
  • Job type

    Contract

  • Salary USD $28.00 to $33.00 hourly 28.00 to 33.00 hourly
  • Hiring Company

    Robert Half

  • Showed05th July 2022
  • Date04th July 20222022-07-04T03:00:00-0400
  • Deadline02nd September 2022
  • Category

    Et cetera

Help Desk Analyst

Description Robert Half is seeking a talented Help Desk Analyst to accommodate field users in an ever-changing, active environment. We're looking for Help Desk Analyst candidates with strong problem-solving skills and a passion for making effective change within a growing organization. This Help Desk Analyst role is %100 remote based in the San Francisco, California area and is a 6 month contract with potential to hire.Major responsibilities

  • Identify recurring technical issues and propose solutions to address the root of the problems
  • Independently investigate and implement solutions to technical issues
  • Provide service on technical help tickets submitted via phone, email, and walk-ups
  • Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Requirements
  • Mac OS experience
  • Google Suite experience a must
  • Deep understanding of JIRA
  • Critical thinking, problem solving, ability to work independently
  • Prior experience with IT support ticketing systems
  • User administration and bug fixing in a client-server environment
  • Understanding of basic networking concepts
  • Practical knowledge in installing and configuring operating systems, networked and local printers, and business applications
Submit your resume directly OR call Ivie Smith atfor immediate consideration for this Help Desk Analyst Role. Interviews are being conducted this week. Technology Doesn't Change the World, People Do.®Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions? Call your local office at Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.

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