Front Desk Position

Receptionist - Responsibilities

A receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and execute all administrative tasks to the highest quality standards.

Responsibilities

Greet and welcome guests as soon as they arrive at the salon (offer beverages/magazines)

Direct visitors to the appropriate persons (stylist/colorist)

Answer, screen, incoming phone calls

Ensure the reception area is tidy and presentable, with all necessary stationery and material

Provide basic and accurate information in person and via phone/email

Perform other clerical receptionist duties such as filing, and photocopying if needed.

Book appointment

Confirm appointment by phone or by email if needed (confirmation call must be done the day before the appointment unless the stylist/colorist requests another deadline)

Answer client emails and follow up till the appointment is finalized/booked.

Ring services.

Constantly ensure that your drawer (if any cash) is correct. Please check your drawer several times during your shift. You are responsible for your drawer during your shift.

Follow the opening and closing procedures.

We expect a professional attitude and appearance