Field Service Engineer

Great new Direct Hire opportunity for a Field Service Engineer in Poway, CA.First line of support providing same-day response for customer-support related calls and emails during normal working hours. Provides onsite field service support through the performance of installations, upgrades, repairs, and maintenance of complex equipment and systems. Essential Duties and Responsibilities include the following.• Conducts pre-deployment planning with customers for on-site installation of equipment and follows established testing procedures to ensure proper working order.• Conducts on-site commissioning and training.• Trains customer personnel and possible OEM dealers in equipment operation and maintenance responsibilities.• Provide intermediate to advanced troubleshooting and repairing technical support to customers as required.

• Bachelor's degree (B.S.) from four-year college or university in a related field and 2 – 5 years of directly related experience and/or training; or equivalent combination of education and experience.
• Demonstrated ability to successfully troubleshoot and conduct? data analysis.
• Understands and applies Electronic and/or Acoustic principals and laws.
• Must be able to read and analyze electronic schematics bills of material, and engineering drawings.
• Experienced writing reports and correspondence to a variety of reader types including customers, engineering personnel and company managers.
• Experienced speaking effectively before groups of customers or employees of an organization in presentations, training and Q&A seminar.
• Ability to use hand tools and diagnostic equipment including TRDI products.