Eggslut is looking for Shift Leads in Downtown L.A.

Eggslut is hiring! We're growing our team and are looking for a full-time Shift Lead for our location inside Grand Central Market in Downtown L.A.

Eggslut GCM - 317 S. Broadway Stall D-1, Los Angeles, CA 90013

Hours of Operation: 8:00AM - 2:00PM, 7 Days A Week

OBJECTIVE

The Shift Lead is responsible for assisting Store Management by ensuring the location is working properly for efficient service. Attention to detail and emphasis on hospitality is a must. Their main focus is to maintain high food standards and follow all Eggslut procedures (as per Handbook guidelines) according to local Health Department standards. Overall, their job is to assist Store Management to help ensure that all Eggslut staff is working properly for efficient service.

REPORTS TO: Management

DIRECT REPORTS: Line Cooks, Prep Staff, FOH

CLASSIFICATION: Non-Exempt; Hourly

PAY: $17.75 - $18.25/hr

BENEFITS

Medical, Dental, Vision and Life Insurance available for full-time employees after 90-day probationary period

PHYSICAL REQUIREMENTS

- The ability to speak, see, hear, read, and write - mobility and manual dexterity

- The ability to comprehend and follow written and verbal direction

- The ability to bend, crouch, stand, and perform movement for up to 8-10 hours a day

- The ability to lift heavy items (20+ lbs)

- The ability to be exposed to wet floors, noise, and temperature extremes

- The ability to perform in a fast paced, busy environment with attention to detail

QUALIFICATIONS, SKILLS AND REQUIREMENTS

- Must have valid U.S. identification/work authorization (required)

- Servsafe certified (or other Food Handler certification)

- Highly-driven individual who enjoys working with people

- Right attitude necessary to work in fast-paced environment with others

- Ability to be proactive, self-motivated, and self-directed

- Excellent communication, organization and problem solving skills

- Demonstrate commitment to excellent guest service

GENERAL RESPONSIBILITIES

- Assist in managing all staff within the location; keep order and lead by example and ensure that all staff is working efficiently

- Ensure daily responsibilities are completed and expectations are met

- Assist and follow up on store training and development

- Perform and maintain operational procedures, policies and standards (document/communicate issues and hold staff accountable)

DUTIES AND RESPONSIBILITIES

- Take customer orders, collect payments (cash or credit/debit cards)

- Maintain checkout operations by following policies and procedures

- Assist customers, provide information, and answer questions regarding Eggslut

- Responsible for properly opening/closing the store

- Ensure that the highest standards for product quality and service are upheld

- Assist with proper food presentation

- Display ability to efficiently assist/work on designated stations when needed

- Assist management in training kitchen staff

- Assist with orders for paper goods

- Assist in managing cash handling and POS systems (noting discrepancies/managing discounts and refunds/bank deposits, etc)

- Perform administrative work (emails, scan and upload invoices, etc.)

- Assure the highest standards for product quality, standard adherence and unit performance are upheld (maintaining proper food handling and presentation, customer satisfaction, reasonable ticket times)

- Maintain high guest satisfaction and manage customer complaints (address mistakes, emphasize quality of service for guest retention)

- Assist management on days off/when unavailable

- Perform other duties as needed

Stop by and say 'hello'! Make sure to apply by doing one of the following:

- apply in-store (at any of our other locations)

- apply online at www.eggslut.com/apply-form

- apply by sending a complete resume to this listing

- please be sure to specify the job and location you are applying for

Our mission is simple - quality and great tasting food, consistent presentation and great, friendly service. We love food. We care about the way it looks and how it tastes. We have great people working with us, and we have great customers who love our food. We strive to give one of the best breakfast experiences. Come join our team and bring your skills and great personality to Eggslut!

Check us out at one of our locations:

- Grand Central Market in Downtown LA

- Venice Beach off Pacific and Windward Ave

- Glendale across the Americana at Brand

- West Hollywood/Beverly Hills at the Beverly Center