Development Database and Donor Services Coordinator

POSITION TITLE: Development Database and Donor Services Coordinator

REPORTS TO: Advancement Services Coordinator/LMS Manager TBD

FLSA CLASSIFICATION: Non-Exempt/Full-Time | |12 Month Position

POSITION OBJECTIVE: The Development Database and Donor Services Coordinator serves in the technical capacity for the Advancement Department’s daily operations, which include an Annual Fund, capital campaign, alumni relations, and frequent special events. The person in this role is well-versed in Blackbaud Raiser’s Edge NXT or similar fundraising database and will work in collaboration with the LMS manager and Director of Media Arts & Advancement Services Coordinator to manage and maintain all constituent and donor base software. This position will have the primary role of producing easy-to-read queries/reports and maintaining the database integrity/confidentiality. This position will manage gift entry for all donations as well as produce acknowledgement letters.

QUALIFYING CHARACTERISTICS

Knowledge, understanding, and commitment to The Riviera Ridge School mission, vision and core values

Preferred Bachelor’s Degree in Nonprofit Management, Business Accounting, or Education

A minimum of 2-3 years experience with Raiser’s Edge NXT or similar fundraising database; Experience in an educational institution is helpful but not required

Excellent interpersonal, written, and oral communication skills

Ability to interact comfortably with students, parents, faculty, and staff

Ability to maintain strict confidentiality

Strong collaboration and teamwork skills, while also able to work independently

Detail-oriented, flexible, and organized with demonstrated initiative

Well versed in technology, various software suites, and office equipment related to the position

Ability to create presentations and reports for a variety of constituents using Blackbaud, Raiser’s Edge, Google Suite and/or Apple technology

ESSENTIAL JOB DUTIES

Database Management

Manage all aspects of fundraising database including data accuracy, updates, and corrections

Produce all queries, reports, and lists needed by development officers in an easy-to-read manner

Create dashboards which graphically demonstrate revenue progress in real-time

Proactively analyze, interpret, and synthesize biographical and financial information of new prospects and existing prospects by use of Wealth Engine or similar databases; Provide information to development team

Provide monthly status reports on Annual Fund, capital campaign, and alumni performance

Maintain data integrity, clean up inconsistent data, and tune­up database performance across a wide range of data structures

Manage data connections and transfers between Raiser’s Edge and other external systems as needed, such as Graduway used by alumni association

Maintain documentation of database structures, queries, and reports

Research ways to improve efficiencies for current data management processes

Gift Entry, Acknowledgments & Reconciliation:

Receive and enter all gifts into the appropriate accounts/funds; manage check, credit card, stock, and online donation processes

Produce acknowledgement letters/tax receipts while checking for grammatical/typographical mistakes and knowledge of practical tax receipting protocol

Manage the department’s hard copy and electronic donation files

Generate pledge reminders for Annual Fund, annual auction, capital campaigns and other funds

Reconcile monthly with the Finance Department: convey all cash, checks, and credit card donations to Finance Department in a timely manner

Make bank cash deposits as needed

Special Projects and Events:

Reports to Director of Media Arts & Special Events to support and implement Mustang Golf Invitational event with support from the Advancement department and in collaboration with the Director of Athletics and Head of School

Responsible for managing the development database and constituent management including ongoing data quality control, biographical and gift data entry, outgoing correspondence, and reports.

Works in tandem with Associate Director of Finance, including school revenue processor and tracker including credit card processing and check and cash log entries and reconciliation of monthly development reports.

Overseas processing of all incoming gifts for the purpose of providing receipts and the maintaining of giving records of donors to Riviera Ridge.

Serves as the main liaison for all direct mail solicitation and maintains current donor portfolios, direct design and implementation of all development brochures, annual reports.

Works in collaboration with the Advancement team and will provide support to the creative direction and planning for all annual fundraising campaigns and alumni events.

Works in collaboration with the Advancement team to foster relationships with volunteers and vendors, building strong constituent relationships that play an instrumental role in the success of the School’s overall fundraising and recruitment efforts.

Works with Advancement team members and Executive Assistant to the Head of School to:

Create call sheets and master spreadsheets for Annual Fund phonathons

Prepare donor listings for Annual Report and Year End Giving

Work with the Business Office and Advancement Department to help school in digital initiatives

Support and assist with all updated information in Greater Giving and other event software

Occasionally work evenings or weekend special events including annual auction gala & golf tournament

Perform other duties as assigned

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

Work in school environment and/or remote location

Ability to manage a wide variety of challenges, deadlines, and a varied and diverse array of contacts

Occasionally bend, stoop, and squat

May work at a desk and computer for extended periods of time

Be able to occasionally lift up to 40 lbs.

Willing to work some evening and weekends for school related events or projects

The above description covers the most significant duties performed, but does not exclude assignments not mentioned.

This position is a permanent, full-time position. Pay is competitive and is commensurate with education, experience, and skills. Start date is July 1, 2022 or as soon as available.

Interested candidates should submit a cover letter addressed to the Associate Director of Finance & HR, Leah Ratti, along with a resume, and list of references. Please direct any questions to Leah Ratti, Associate Director of Finance and Human Resources. lratti@rivieraridge.org. All applications and materials are due by Friday, May 27, 2022.

The Riviera Ridge School does not discriminate on the basis of race, ethnic origin, national origin, ancestry, religion, creed, gender, gender identity or expression, disability, marital status, sexual orientation, military status, or economic or social circumstances.