Desktop Support
- Category: Et cetera
- Deadline: 18th July 20232023-07-18T00:00:00-0700
- California
Vacancy expired!
Job Title: Desktop SupportLocation: Sunnyvale, CADuration: 5+ MonthsXoriant reasonably expects the pay rate for this position to be within the following range: $30/hour-$35/hour.ResponsibilitiesTo be successful in this role, you’ll need about 0-2 years of experience in the following:
- Basic PC & Mac hardware and software support
- Ensuring data integrity in the Asset Management system
- Provision computer assets in the new hire onboarding process
- Monitor and remediate client health
- Helps prepare reports by collecting information
- Enable accurate procurement requests and inventory management including auditing and reporting while maintaining our standards
- Accurately update and close tickets on time and within service levels
- Monitor support queue tickets and chat volumes daily
- Resolve system errors, disk space problems and file system full errors
- An incoming freshman or higher-level college student
- Reliable, punctual, and able to work outside of "normal working hours" as needed
- Excellent written and oral communication skills
- Able to maintain strict customer and product confidentiality
- Proficient in Microsoft Word, Excel, Powerpoint & Outlook
- Ability to work independently