Customer Connections Representative

Join our team as a Customer Connections Representative!

Our company specializes in Solar Powered Water Pumps Kits that are easy to install. We are passionate about getting more and more wells ‘off the grid’ powered by renewable energy, empowering and teaching customers how easy it is to DIY themselves.

We are seeking a dedicated and detail-oriented individual to join our team as a Customer Connections Specialist for RPS Solar Water Pumps. In this role, you will play a crucial part in supporting our Solar Pump Specialists throughout the sales process.

The ideal candidate will be responsible for qualifying new leads, conducting prospect follow-ups, maintaining detailed notes, and handling various communication channels, including emails and phone calls. This role also presents an exciting opportunity for growth into a Solar Pump Specialist role.

Requirements/Qualifications:

Excellent Communication Skills, both written and verbal

Customer Service Experience, at least 1-year

Ability to handle inquiries and resolve issues professionally

Organization, Attention to Detail and Multitasking

Technology Proficiency, MAC and PC, emails, phones

Ability to conduct proactive follow-ups with leads and clients

We offer a comprehensive benefits package and we operate Monday thru Friday. Weekends are sacred for everyone to relax and enjoy their families and friends! And yes, there is a company garden, as well as chickens and ducks running around so fresh veggies and eggs are an extra benefit at RPS!

Interested candidates should submit a cover letter and updated resume via email

[See Video of the team at https://www.rpssolarpumps.com/careers ]