Automotive Repair Secretary / Office Assistant

Job Title: Office Assistant/Secretary for Auto Repair Shop

Location: West Los Angeles, CA

Job Type: Full-time, Hourly Pay (Based on Experience) + Performance-Based Incentives

Job Description:

We are seeking a motivated and organized Office Assistant/Secretary to join our auto repair shop's team. This entry-level position is an excellent opportunity for someone passionate about the automotive industry and eager to learn and grow in a fast-paced environment. No prior experience is required, but a keen interest in auto repair and technology is a plus.

Responsibilities:

- Handle incoming phone calls and provide information about automotive services.

- Schedule and confirm service appointments for customers.

- Take detailed notes during staff meetings, focusing on service improvements and customer feedback.

- Manage inventory of office and automotive supplies, coordinating orders as needed.

- Serve as a key point of contact for staff, customers, and external vendors.

- Organize and file important documents related to car repairs and services.

- Process mail, deliveries, and outgoing packages, ensuring timely dispatch and receipt.

- Greet and assist customers and visitors in a friendly and professional manner.

- Draft and send customer-oriented emails and correspondence.

- Utilize digital tools for scheduling, inventory management, and customer databases.

- Assist in managing the shop's social media accounts, highlighting services and promotions.

- Independently manage multiple tasks, ensuring efficient completion of daily duties.

Qualifications:

- High school diploma or equivalent.

- Strong communication and interpersonal skills, with an emphasis on customer service.

- Proficiency in digital tools like Google Workspace and familiarity with automotive service software.

- Ability to prioritize tasks and handle multiple responsibilities.

- Good written and verbal communication skills.

- Willingness to work both independently and as part of a team.

Benefits:

- Competitive hourly wage, reflective of experience.

- Performance-based incentives and bonuses.

- Opportunity for professional growth in a dynamic automotive setting.

How to Apply:

Interested candidates should email their resumes and cover letters to mike@automedla.com. We are eager to find a team member who shares our passion for cars and customer service!

Our company is an Equal Opportunity Employer and embraces a diverse and inclusive work environment.