Wellness Center Assistant / Clerical

WELLNESS CENTER ASSISTANT / CLERICAL

$20.82 - $25.62 / Hourly

Schedule = Tuesday - Friday (8am-430pm)

Full Time (if over 30 hours weekly) / Benefit Eligible (Blue Cross Blue Shield) / Benefits begin the 1st of every month

REQUIREMENTS = This position requires strong administrative skills and entails a lot of records management and data entry of resident's information and documents. This incumbent will possess strong computer skills and attention to detail. Knowledge of scheduling appointments in Microsoft Outlook a plus. This position will be located in a small Medical Clinic within Royal Oaks Retirement Community

DRESS CODE:

Scrubs, $80 Annual Reimbursement

Shoes, $40 Annual Reimbursement

APPLY ONLINE AT: https://www.royaloaks.com/careers

Text us at 877-276-9256

Vaccination Encouraged, Not Required

Our facility is Independent Living, Assisted Living and Memory Care

Working will give you freedom, values, friendships and purpose….come try it with us!

Great perks, a fun, and friendly culture!

We offer the following benefits:

-Medical/Vision/Dental for full time positions:

-403(b) Retirement Plan for full time positions

-FREE Fitness Program available to all staff members

-Competitive Pay

-Paid Time Off

-Volunteer Time Off, donate your time to help others without dipping into your PTO

-Covered parking

-20% off meals

-Free Starbucks Coffee

-Scholarship Program

-Employee Referral Bonus

-Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment

-Annual Shoe Reimbursement (for many positions)

-Uniform (for many positions)

-Growth opportunities!

-Many more perks!

Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Road

Sun City, AZ 85351

Cross roads are 99th Avenue and Grand Avenue, Sun City

Background Check:

Royal Oaks is a Drug Free Workplace. Background checks, reference checks, TB testing, and drug screenings are part of the hiring process.

Must be able to obtain a Fingerprint Clearance Card (Paid for by Royal Oaks). This process will be a criminal background check dating back to the incumbent’s age of 18 years. Royal Oaks will assist you with this process.

Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.

It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 700+ resident and 400+ employee community is unmatched. We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out. The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.

Position Summary:

Under the supervision of the WellFit Supervisor and Life Plan Coach, the WellFit Assistant will be responsible for a variety of administrative duties of the WellFit Department.

Major Duties and Responsibilities:

Responsible to ensure that the WellFit department requirements for administrative support are undertaken efficiently and professionally including:

Answering resident requests and questions by e-mail and telephone in a timely manner.

Schedule various services for residents.

Accurately and promptly enter resident information in the electronic medical record system to support the ongoing care provided to residents.

Scan and attach chart documents electronically, following naming conventions.

Faxing physicians, pharmacy and ancillary providers as needed in the process of securing orders, notifying providers and requesting resident medical information.

Accountability in the safe delivery and storing of the resident packaged pharmacy medications.

Accountability in the safe disposal of residents’ expired medications following policy.

Prep treatment rooms by maintaining sufficient supplies, disinfecting work areas, including staging necessary supplies as requested.

Responsible for ordering, receiving, and stocking supplies and current forms in the WellFit Clinic, and disposal of expired supplies.

When requested by the Supervisor and/or Nurse assists and escorts residents for medical appointments on or off campus.

Ensures continuity in communications which includes maintaining an accurate electronic medical records (EMR), and report observations.

Accountability for recording temperature of medication and specimen refrigerators on daily temperature logs.

Responsible for coordinating weekly on-site Lab draw for phlebotomist.

Accurately uploads documents on community Portal as requested.

Reserves conference rooms as requested.

Routinely charges out treatments/supplies to residents in Orbits.

Performs any other care function as trained and qualified to perform at the direction of Supervisor and/or Nurse.

Manages time effectively and reports to the WellFit Supervisor or Nurse when leaving the Wellness Center.

Interacts courteously and appropriately with residents, family members, visitors, and other staff members under a variety of conditions and circumstances.

Collaborates within the WellFit Department staff on Fitness/Wellness projects, for the greater good of the staff members and senior population at Royal Oaks, within the scope knowledge, skills and abilities.

Maintains the comfort, privacy, and dignity of each resident and staff member in the delivery of services. Interacts with residents and staff members in a manner that displays warmth and promotes a caring environment.

Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health Services, or the President and Chief Executive Officer (CEO) incidents or evidence of resident abuse or a violation of residents’ rights.

Observes residents for changes in condition or behavior and promptly reports these changes to the Supervisor, WellFit Nurse, or Community Safety and Emergency Services Department.

Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.

Ensures facility and department policies, procedures, and guidelines, as well as local and state regulations, are met and followed.

Performs all job responsibilities in accordance with prescribed safety and infection control procedures, including thorough hand washing, use of disposable gloves where indicated, and proper disposal of soiled materials.

Is committed to keeping confidential any sensitive information.

Strive for innovative ways to improve the daily administration within the WellFit department.

Attends to individual needs of residents, which may include, but not be limited to, assistance with transferring, ambulation, communicating, and transport of residents, using proper body mechanics or lifting devices, other needs in keeping with each individual’s care requirement when assigned by Supervisor or WellFit Nurse.

Attends and participates in training activities, meetings, seminars and assist other areas when needed.

Knowledge and Skills:

Able to gather data, compile information, and prepare reports

Skilled in database management

Demonstrated ability to maintain confidentiality

Skilled in organizing resources and establishing priorities

Ability to work independently, exercising sound judgment

Demonstrated values of teamwork and integrity

Ability to read, understand, follow and enforce safety procedures

Computer Proficiency- Microsoft Word/Excel, Outlook and Internet

Organized, able to multi-task, think creatively and be able to adapt to different situations.

Education and Experience:

High School diploma or GED equivalent required

Preferably one year of medical office experience

Strong computer and time management skills

Competency in the position through continuing education.

Must obtain and maintain the following:

CPR and First Aid certification with American Heart Association within 30 days of hire. We will assist you.

Fingerprint clearance card apply within 10 days of hire. We will assist you.

Communication Skills:

Has clear speaking voice, must be fluent in English.

Ability to speak, work and interface with all levels of co-workers, residents and guests.

Ability to write routine reports and correspondence.

Demonstrates excellent telephone and customer service etiquette.

Royal Oaks Awards:

-2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America

-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks

-2016-2020 American Heart Association Workplace Health Achievement Award

-2019 Great Place to Work

-2019 Leading Age Innovation Award for the Smart Home

-2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow"

-2016 Benevilla Award for "Business Leadership"

-2015 American Society of Interior Design - 1st Place Senior Living Community & Best of Show

-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year