Seasonal Sales Team Support

This position supports Corporate Sales Team needs. Daily responsibilities vary but include:

Responsibilities:

Professional & enthusiastic commitment of providing excellent customer service and customer experiences, always representing FTB in a positive, professional manner

Answer incoming order/sales calls

Resolve customer issues as needed

Prepare quotes and as appropriate, solicit prepayment advantages

Take ownership for orders throughout the entire order process, including any necessary follow up

Respond to customer emails and faxes in a timely and professional manner

Process and proof orders for accuracy

Make outbound calls to existing and new customers to retain relationships, offer services, promote specials, and

grow business

Meet or exceed Sales Stage campaign goals identified and outlined in review and planning sessions

Maintain and contribute to a collaborative, team-oriented environment

Perform necessary administrative work to maintain an organized and functional customer service department

Adhere to shift, break and lunch schedules as assigned

Assist other departments as/when needed

Perform all the above duties to the best of one’s ability, and with the utmost integrity, honesty and efficiency

Requirements:

IB/OB Sales experience

Call center/Customer Service experience

Highly dependable and punctual

Excellent verbal and written communication skills, strong telephone skills

Accurate typing, spelling and grammar skills

Basic PC skills in a windows environment, working knowledge of Microsoft Outlook, Word and Excel

Flexible to work additional hours as needed, including Saturdays and Sundays as needed

Qualified candidates will be required to pass a pre-employment background screening

Benefits:

Employee Discount

START DATE: ASAP

END DATE 12/21/2023

Send resume or stop by 4610 East Cotton Center Blvd. #100, Phoenix, AZ 85040 to complete an application.