Receptionist/Office Services

This is a temporary role that will last approximately 5 months. Pay is $20 an hour

Job Description:

The Workplace Experience Specialist will be part of the team to create and implement initiatives to reimagine office space, strengthening hybrid approaches to the work environment to enhance and maintain employee experience. An ideal candidate is a self-starter who is extremely thorough, and demonstrates diligence and devotion throughout the entire coordination process from task to project completion. An ideal candidate possesses outstanding communication and customer service skills with the ability to provide customers with quick solutions and ensure requests are completed in a timely manner. Job Duties in this role, you will:

Be part of the team to create and execute initiatives to reimagine office space

Thoroughly conduct daily facilities checks to ensure seamless day to day operations such as cleanliness and appearance upholds high quality standards

Effectively cross collaborate with key stakeholders, internal and external to provide the best workplace experience to employees and guests

Greet, host and provide concierge services; front desk management, coordinate meeting details, help organize events, and much more to ensure the physical work environment is conducive to a productive workday

Act as a point person for workplace related questions/concerns

Oversee building security and safety

Organize and/or provide physical event setups for internal events (All-Hands, internal events, off-sites, engagement events, teambuilding, etc.)

Assist with onboarding, internal moves, and offboarding of employees

Monitor Jira tickets to ensure high customer satisfaction

Supervise the work of outside contractors

Provide regular updates of site and projects to management and stakeholders

Act as a member of the emergency response team; assist with training and

real-time incidents. (CPR certification is a plus!)

Stock and maintain office supplies, amenities, and swag inventory rooms

Upkeep of all areas with special attention to conference rooms, kitchens, and restrooms

Receive, sort and distribute incoming/outgoing mail

Have a strong skill set in Google suite

Have the ability to lift 50 lbs.+

Required Experience/Education/Skills We’re looking for an individual who has:

3+ years relevant experience in customer service oriented roles

2+ years of facilities experience

Outstanding customer service skills, ensuring the best workplace experience for guests and employees

Effective organizational skills to ensure workspaces are clean, safe and employees have everything they need to do their job

Multi-tasking and project-based mindset; commitment to quality and proven follow through skills

Thrive working in a fast paced, evolving environment

Excellent interpersonal, relationship building, and communication skills (verbal and written)

Self-starter and results driven works with a sense of urgency and handles self with minimal supervision

Demonstrates proactive attitude;, “no job is too small” to take on

Establishes strong relationships and collaborates across all levels of the business