Hotel Front Desk Supervisor, Squire Resort at Grand Canyon

The Opportunity

Delaware North Parks and Resorts is seeking a full-time Hotel Front Desk Supervisor to join our team at Squire Resort at Grand Canyon in Tusayan, Arizona. As Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you’re looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Must be able to work weekends

Click here to apply!

Pay

Minimum pay rate: $15.00 - $18.00 / hr depending on skills and experienceInformation on our comprehensive benefits package can be found athttps://careers.delawarenorth.com/whatweoffer.

Life at the Grand Canyon

Looking for a job that will take you far? Join our team at the Squire Resort at the Grand Canyon located only minutes away from the South Rim. Enjoy the small town life in Tusayan with the unique experience of being near one of the world's most iconic natural wonders.

Variety of low cost housing available for $35/ week including wi-fi, satellite TV, and all utilities

Free laundry facilities

Free use of pool, workout facilities, and other resort amenities including bowling alley

Free access to Grand Canyon National Park with seasonal shuttle to and from the park

Seasonal shuttle to Flagstaff

Easy access to activities including hiking trails, river tours, star-gazing, museums, and the Bearizona Wildlife Park

Perks at the Squire Resort

Health, dental, and vision insurance

401k with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition or professional certification reimbursement

Weekly pay

12 complimentary tickets and 4 parking passes per year to share with friends and family

Attraction share program with 5 visits per year with up to 3 guests at discounted rates to popular Florida attractions

Rewards and recognition program with cool gifts and merchandise

Referral bonus – earn $200 for each eligible referral

Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Available for eligible team members, part-time team members must earn eligibility

Responsibilities

Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions

Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints

Implement policies, procedures, and service standards in conjunction with management

Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members

Coordinate with housekeeping department

Qualifications

At least 2 years' experience in hospitality, front desk experience is preferred

Prior supervisory experience preferred

Computer literate in MS Office programs; some experience with property management systems preferred

Must be fluent in English language both spoken and written

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.