EMT / Security Manager

EMT / Security Manager

EMT Certification Required

Minimum Education Required: Associates Degree

Exempt

$59,400.00 - $67,260.00

Monday thru Friday / 7am - 3:30pm

Full Time / Exempt / Benefit Eligible (Blue Cross Blue Shield)

Hours and shifts may vary at times due to training needs and business needs

Great benefits, a fun and friendly culture!

Vaccination Encouraged, Not Required

Vaccination encouraged, not required

Our facility is Independent Living, Assisted Living and Memory Care

Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Road

Sun City, AZ 85351

Cross roads are 99th Avenue and Grand Avenue, Sun City

Background Check:

Royal Oaks is a Drug Free Workplace. Background checks, reference checks, TB testing, and drug screenings are part of the hiring process.

Must be able to obtain a Fingerprint Clearance Card (Paid for by Royal Oaks). This process will be a criminal background check dating back to the incumbent’s age of 18 years. Royal Oaks will assist you with this process.

Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.

We offer the following benefits:

It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 600 resident and 350 employee community is unmatched. We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out. The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.

We offer the following benefits:

-Medical/Vision/Dental for full time positions:

-403(b) Retirement Plan for full time positions

-FREE Fitness Program available to all staff members

-Competitive Pay

-Paid Time Off

-Volunteer Time Off, donate your time to help others without dipping into your PTO

-Covered parking

-20% off meals

-Free Starbucks Coffee

-Scholarship Program

-Employee Referral Bonus

-Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment

-Annual Shoe Reimbursement (for many positions)

-Uniform (for many positions)

-Growth opportunities!

-Many more perks!

Position Summary:

Under the supervision of the Health Services Director, plans, organizes and directs the daily activities of the EMT Security department. Position entails protection of personnel and property and providing first responder care in an emergency setting using skills obtained through basic EMT certification. Preserves order and enforces regulations for staff, residents, and visitors.

Major Duties and Responsibilities:

Staffing: Hires, trains, develops talent and monitors performance of the EMT Security Officers. Corrects performance deficiencies and takes appropriate disciplinary action as required. Rewards performance when merited.

Performs EMT Security Officer duties including, but not limited to, responding to security situations and alarm calls; assessing problems and resolving them; preventing unauthorized access to restricted areas, escorting personnel from building during and after normal business hours, and notifying company personnel regarding emergency situations.

Responsible for overall guidance and standardization in developing security policies outlining measures and procedures for handling initial medical responses, fraud, theft, evacuation, workplace violence, access to building and other emergency situations.

Develops and coordinates emergency and contingency plans; the development and implementation of effective training programs regarding security of staff members, assets, and equipment; monitors security orientation and training for new hires; monitors security systems including closed circuit television, intrusion, and fire and duress alarms and oversees inspection and maintenance of security devices.

Provides EMT duties including accident scene assessments, assessment and stabilization of injured persons, creating well-written documentation, and administering basic health procedures, such as bandaging wounds.

Coordinates, documents, and actively participates in Fire and Disaster Drills on all shifts as required, providing copies of documented drills to the Assisted Living Manger and maintains file for EMT Security Department.

Demonstrates excellent surveillance and emergency response skills.

Enforces correction of infractions through verbal and written warnings, and notifies law enforcement agencies when necessary.

Has ability to write clear, concise, and accurate reports that include daily logs and reports of incidents that occur. Maintains comprehensive records of all incidents and investigations.

Ensures the department provides after-hours non-emergency transportation when staffed to do so, and provides light maintenance as required.

Committed to keeping sensitive information confidential.

Develops and maintains a high level of staff morale, a low turnover rate and staff motivation through daily meetings, fairness, regular performance observations and assessments.

Responsible for staff member payroll input for proper allocation of regular time, overtime and requested time off. Develops schedules to ensure sufficient 24/7 coverage of the campus. monitors staff hours worked, minimizes overtime hours and limits total wages to budgeted wages.

Creates and manages the department budget, with the approval of the Health Services Director including the operating and capital budgets while meeting budgetary guidelines. Annually, prepare budget recommendations and obtain the CFOs approval. Required to manage the department within the approved annual budget.

Is responsible for issuance and maintenance of security department radios, keys, and golf carts.

Chairman of the Safety Committee. Ensures the committee meets regularly to help prevent injury and illness on the job; increase awareness of health and safety issues among staff; and develops strategies to improve safety in the work environment.

Attends and participates in management training activities, seminars, and meetings.

Performs other duties and projects as assigned.

Knowledge and Skills:

-Must be at least 21 years of age and speak, read and write English.

-Knowledge of laws, regulations, and safety compliance.

-Computer Proficiency- Microsoft Word/Excel, Outlook and Internet.

-Able to investigate and analyze situations.

-Individual needs to be organized, able to multi-task, think creatively and adapt to different situations.

Education and Experience:

-Has a high school diploma or GED equivalent REQUIRED

-Minimum Associates Degree in relevant field of knowledge for the position / REQUIRED. (Example types of Associates Degrees accepted, but not limited to: Fire Science, Criminal Justice, Safety, Security, Health and Safety, Occupational Health and Safety, Environmental Health and Safety).

-Five or more years of experience in managing and training staff in the medical and/or security field.

-Has current EMT certification by the National Registry of Emergency Technicians (NREMT)

-Has current current CPR/BLS and First Aid certification.

-Obtain Fingerprint clearance card within 20 days of hire. We will assist with this.

-Must have current, valid Arizona driver's license with a good driving record.

Communication Skills:

-Clear speaking voice, must be fluent in English:

-Ability to speak, work and interface with all levels of co-workers, residents, guests and employees.

-Ability to write routine reports and correspondence.

-Excellent telephone and customer service etiquette.

Physical Requirements:

-Work alone most of the time.

-Able to endure harsh weather conditions such as but not limited to rain, extensive heat and cold.

-Will be required to stand for long periods of time.

-Must be able to lift 25 pounds.

-Must be in good physical condition in order to perform job functions, such as, walking extensively, climbing, and responding to emergency situations.

-Can operate a fire extinguisher.

-Is able to assist in the evacuation of residents.

Supervisory Responsibility:

-The ability to supervise staff (approximately 15+ staff members)

-Organize and complete tasks proficiently.

-The ability to successfully react to any situation that may present itself with a resident, guest, co-worker, or employee.

Royal Oaks Awards:

-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks

-2016-2020 American Heart Association Workplace Health Achievement Award

-2019 Great Place to Work

-2019 Leading Age Innovation Award for the Smart Home

-2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow"

-2016 Benevilla Award for "Business Leadership"

-2015 American Society of Interior Design - 1st Place Senior Living Community & Best of Show

-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year