Desktop Support Team

Job Details

  • ID#50017888
  • Address 85001 , Phoenix,

    Arizona

    Phoenix USA
  • Job type

    Contract

  • Salary USD $40 - $42 40 - 42
  • Hiring Company

    Acumenz Consulting

  • Showed29th May 2023
  • Date10th May 20232023-05-10T00:00:00-0700
  • Deadline09th July 2023
  • Category

    Et cetera

Desktop Support Team

Vacancy expired!

  • Role :

    Desktop Support Team

    Work Location-Cincinnati, Ohio Hybrid)

    Job Description :
    • The person need not work from office from day 1 itself but 5/3 is going to give some time (15-20 days) for the person to relocate.
    • The person is expected to work in hybrid model (need not work all 5 days a week from office).
    • Once the person is comfortable with all the responsibilities in 5/3 and he/she can effectively demonstrate the same to 5/3 management, he can work remotely all 5 days a week. Though he might be required to visit 5/3 office in Cincinnati once in 3 – 6 months for special needs.

    Skillsets
    • Must Have
      • SCCM (aka Configuration Manager) – creating applications & packages, creating collections, creating deployments, running reports, creation of queries
      • PowerShell
      • Installation and Maintenance of Microsoft Office 365 and 2016
      • Packaging (e.g. AdminStudio, Orca, InstallShield)
      • Understanding of Windows O/S and troubleshooting (e.g. WMI, policies, security updating, etc.)
      • Good understanding of Active Directory
    • Good to Have
      • Other programming/scripting languages
      • SQL query writing
      • Active Directory and GPO

    Technical Expectations
    • Experience supporting Windows workstations
      • Operating Systems (Windows 10, Windows 11 is a plus)
      • Common software (Microsoft Office 365, Microsoft Office 2016, Adobe Reader/Acrobat, Java)
      • Basic peripheral troubleshooting (e.g. printers)
      • Basic network troubleshooting (Pings, network topologies, supporting remote users)
      • Identifying and patching for Vulnerabilities
    • Experience with basic scripting
      • PowerShell (MUST HAVE)
      • Any one of VB, Java, C, Batch, etc.
      • Need ability to read and understand PowerShell scripts and make minor modifications to them
    • Experience with application management
      • Installing,

        packaging, uninstalling
    • Experience with SCCM
      • Basic understanding of applications and packages, collections, deployments and reports
      • Troubleshooting failed deployments
      • Troubleshooting SCCM client issues and reviewing SCCM client logs,

    Non-Technical Expectations
    • Work hours of 8:00 AM – 5:00 PM EST (some slight variability is fine)
    • Experience managing, coordinating, or being a lead technician on a technical team
    • Good English and communication skills
    • Generate report of team metrics (e.g. INCs closed per week, Crowdstrike corrections, ad-hoc tasks completed, etc.)
    • Good organization and time management skills
    • Ability to interact with co-workers and customers in a polite, friendly, professional manner at all times

Vacancy expired!

Similar jobs

BHT/Peer Support for sober living group homes

BHT/Peer Support for sober living group homes