Customer Service Representative

We are a local family owned auto glass company. We are known especially for our outstanding service, unbeatable quality and for our commitment to 100% customer satisfaction. PRIMARY FOCUS OF OUR SERVICE DEPARTMENT IS TO SERVE OUR CUSTOMERS. Candidates must share this vision. We will train the right person!

Benefits:

Paid Time Off

Paid Holidays

Medical

Dental

Vision

Full time flexible scheduling. Do not be afraid to ask. We can accommodate your schedule in most cases.

Candidates Must:

- Have an excellent customer service phone demeanor/voice.

- Excellent communication skills.

-Ability to use computer program to update routes in computer program.

-Answer customer lines for technician ETAs, questions and possible warranty issues with professionalism and escalate calls to Service Manager if need be

-Multi-tasker

-Must have customer service experience.

-Must have service/dispatch experience.

-Available to work alternating Saturdays.

-Spanish Speaking a PLUS.

-Excellent skills in listening and de-escalation a PLUS!

-Only onsite available in our Chandler Office near I10/Chandler Blvd.

Minimum Qualifications:

Excellent organizational skills, must be motivated, a self-started, and able to follow through on duties and assignments with minimal supervision, Excellent customer service, communication, and problem solving skills

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