$15.00 - $16.11 Hourly (No Gratuity)
APPLY ONLINE AT: https://www.royaloaks.com/careers
Text us at 877-276-9256
Full Time / Weekdays Vary & Weekends Vary (10:30am-7pm)
Mandatory working every Sunday and every Monday
Full Time Only / Benefit Eligible (BlueCross BlueShield) / Medical, Dental, Vision
Vaccination Encouraged, Not Required
16 years of age and older
No Experience Necessary
Our facility is Independent Living, Assisted Living and Memory Care
Working will give you freedom, values, friendships and purpose….come try it with us!
Great perks, a fun, and friendly culture!
PERKS: (Subject to Change)
- Your weekly work schedule is distributed to you 3-weeks in advance via an App on your Smart Phone.
- $25 bonus if you stay 2+ hours later on your scheduled shift. No weekly limit.
- $50 bonus if you pick up an extra shift of minimum 4 hours. No weekly limit.
- $75 bonus if you pick up an extra shift of 7.5+ hours. No weekly limit.
WHO ARE WE?
- We serve over 1200+ meals daily
- We have over 130+ Food Service Staff Members and we are growing
- We have 5 onsite dining rooms, including Café Grill Dining, Casual Dining, Buffet Dining and High-End Scale Dining
- We have 4 kitchens, including 1 kitchen measuring at 4500 square feet
- We have a large Catering Department for onsite private events for our residents and staff members
- Our Executive Chef Paul Kennedy was trained by Chef Albert Henri Roux who was a three Star Michelin winner in the UK. Our Executive Chef Paul Kennedy has 20+ years experience working in London, Paris, Amsterdam, Dubai, Muscat, Doha, Bangkok & Washington DC. He is trained in cooking Classical French, Modern European, Middle Eastern Cuisine and Asian Cuisine. Follow him on Facebook or Instagram.
Royal Oaks Retirement Community
10015 W. Royal Oak Road
Sun City, AZ 85351
Cross roads are 99th Avenue and Grand Avenue, Sun City
Royal Oaks is a Drug Free Workplace. Background checks, reference checks, TB testing, and drug screenings are part of the hiring process. Felony convictions should be disclosed, but will not necessarily bar a candidate from employment.
Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy and has designated certain positions as safety-sensitive. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
It’s time to take that first step toward a lifelong career of providing great customer service! The experience you gain at the growing 625 resident (soon to be 825) and 375 employee (soon to be 400) community is unmatched. We pride ourselves in important, challenging, and rewarding work that has exceptional impact on the residents we see day in and day out. The experience and family-centered environment you encounter here can be taken anywhere and the opportunity to learn, grow, and excel is endless.
We offer the following benefits:
-Medical/Vision/Dental for full time positions
-403(b) Retirement Plan for full time positions
-FREE Fitness Program available to all staff members
-Paid Time Off
-Volunteer Time Off, donate your time to help others without dipping into your PTO
-20% off meals
-Free Starbucks Coffee
-Employee Referral Bonus
-Free membership to onsite Fitness Facility including Olympic size indoor pool and work-out equipment
-Annual Shoe Reimbursement (for many positions)
-Uniform (for many positions)
-Many more perks!
Position Summary: Under the supervision of the Wild Cactus Manager, is responsible for maintaining outstanding customer service, processing sales quickly, accurately and efficiently, cash register operations and safeguarding company assets. Handling of some food, garnishment of plates, etc.
Major Duties and Responsibilities: Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service.
Maintain an awareness of all promotions and advertisements to disseminate to residents and guests. Understand all components of Residents Choice and Dining Dollars program and accurately identify reimbursable transactions.
Count money in cash drawer at beginning of shift to ensure a correct beginning balance.
Accurately and efficiently ring sales on registers and accurately maintain all cash.
Issue receipts, refunds, credits or change due to customer. Receive payment by cash, check, credit cards, or vouchers.
Calculate total payments received during shift, and reconcile this with total sales.
Accept requests for take-out orders and bag, box, wrap and prepare packages for take away items.
Handles food, garnishes plates, restocks food items for sale, assembles Take-Out orders
Maintain orderly and clean appearance of register and condiments areas and stocks supplies daily.
Stock shelves, and mark prices on shelves and items.
Consistently complies with Arizona State Department of Health Service standards. Ensures the safe and proper handling of all food items according to HACCP. Adheres to safety practices and procedures.
Keeps the Food Service Management Team promptly and fully informed of all problems or unusual matters of significance. Maintains confidentiality for resident to meet HIPAA guidelines.
Full understanding of residents’ rights, including the right to be free of restraints and free of abuse. Is responsible for promptly reporting to the Director of Health Services, Resident Services Manager, or Chief Executive Officer (CEO) incidents or evidence of resident abuse or a violation of residents’ rights.
May perform other duties such as assigned.
Attends and participates in training activities, meetings, and seminars and assists other departments as needed.
Exhibit qualities of a team player and interacts courteously, appropriately with patience and concern for the needs of the elderly and maintains a positive attitude while interacting with residents, guests, families, and co-workers.
Addresses problems and conflicts in a professional and effective manner with supervised staff, allowing for opportunities of learning and growth, and facilitating such opportunities in a respectful manner.
Assists in maintaining a safe, neat, and clean environment. Reports all deficiencies to the appropriate person, such as equipment problems, need for repair or special needs of residents.
Knowledge and Skills:
-Able to process information/merchandise through Point of Sale register system
-Able to read, count, and write to accurately complete all documentation
-Must have working knowledge of basic math applications and computation skills.
-Has knowledge of Maricopa County food regulations and sanitation requirements. We will assist with this.
-Obtains a Maricopa County food handler’s card within 30 days of employment. We will assist with this.
-Is organized, able to multi-task, think creatively and adapt to different situations.
-Will handle some food plating, to-go wrapping food, adding condiments to food plates.
Education and Experience:
-High school diploma or GED equivalent REQUIRED, or still attending high school
-Experience with handling cash.
-Has a clear speaking voice, and is fluent in English.
-Being bilingual would be a plus. Has ability to speak, work, and interface with all levels of co-workers, residents, guests, and employees.
-Has ability to write routine reports and correspondence.
-Demonstrates excellent customer service etiquette.
Royal Oaks Awards:
-2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America
-2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks
-2016-2020 American Heart Association Workplace Health Achievement Award
-2019 Great Place to Work
-2019 Leading Age Innovation Award for the Smart Home
-2017 Midwestern University for "Community Outreach Motivating Excellence for Tomorrow"
-2016 Benevilla Award for "Business Leadership"
-2015 American Society of Interior Design - 1st Place Senior Living Community & Best of Show
-2015 Best of NAIOP - Commercial Real Estate Association - Medical Office Program of the Year