Dental Office Front desk

We are looking for front desk receptionist to join our strong front office team in our dental practice. . We as a team constantly seek to improve the level of customer service, efficiencies, and organization of our small, friendly office

RESPONSIBILITIES:

Greet and check in patients.

Coordinate financial agreements for the patient's financial responsibility of dental treatment

Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.

Check and respond to voicemails and emails left for the office

Calculate fees for dental treatment

Assist with other office duties as requested or needed

Maintain a full schedule of patients, assist patients with understanding and accepting their clinical diagnosis

Organize referrals to other medical specialists

Dispatch lab work appropriately

Filling insurance claims and track receivables

Maintain a professional reception area

Safeguard patient privacy and confidentiality

QUALIFICATIONS:

Knowledge of dental insurance, including Medicaid

Dental management office experience preferred

Excellent customer service skills

Professionalism and ability to multi-task and work in a fast paced environment

Knowledge of dental terminology, procedures and diagnosis

Knowledge of Dentrix software applications is a plus

Knowledge of general administrative and clerical procedures