Contract Analyst - Service Sales

Job Details

  • ID#43732851
  • Address 53208 , Wauwatosa,

    Wisconsin

    Wauwatosa USA
  • Job type

    Contract

  • Salary USD $22 /hr 22 /hr
  • Hiring Company

    Stefanini

  • Showed01st July 2022
  • Date30th June 20222022-06-30T00:00:00-0700
  • Deadline29th August 2022
  • Category

    Et cetera

Contract Analyst - Service Sales

Vacancy expired!

Stefanini Group is looking for Contract Analyst for a globally recognized company based in Wauwatosa, WI! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at for faster processing. Thank you! Job Description SummaryResponsible for timely, accurate, and compliant execution of Service Agreement activities including Quoting, Loading, Audit, Activation, modification/updates, invoicing resolutions and other activities as required. The Contract Processing Specialist ensures the Service Order Agreement has been submitted accurately by verifying documents, is entered accurately, and ensures accurate customer invoicing. This position has critical interactions with the sales/service delivery teams and end-user customers to ensure customer/business requirements. Essential Responsibilities Responsible for the accuracy of the Agreement in Siebel ensuring it is defect free prior to loading and activation; this includes billing addresses, coverage dates, entitlements, billing rates, invoicing attributes, etc. Load and Activate agreements ensuring accurate Agreements, Assets and entitlements to initiate GEHC Service coverage Communicate clear instructions to SSOS/Field teams to resolve Agreement entry errors Process Invoicing activities; credits, rebills, back bills, invoicing resolutions Manage backlog whether using First In First Out (FIFO) methods or regional model to ensure efficient and timely processing. Assist other team members as needed during times of need. Engage cross-functional teams to escalate and resolve customer service agreement issues - rejects to role #1 and helpdesk tickets Support and adopt new processes, business decisions, special projects, etc. Process accurate and timely Warranty Adjustments, POS updates, Quick Deletes, etc. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. Qualifications/Requirements Bachelor's degree or 5 years' equivalent Data AnalystMinimum 2 years in Siebel 7.8/8.1 knowledge or experienceAbility to work evenings and weekends during peak periods - one week a month asked to work a weekend during peak if needed.Excellent focus and attention to detail due to contractual nature and accuracy requirements of business. Problem solving abilities Desired Characteristics Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplificationKnowledge of GEHC commercial operations processes and systemsProficient in use of Microsoft office with speed and accuracyTime Management skills with the ability to work with accuracy and minimum supervisionLocal candidates preferred who will work in office environment in Wauwatosa, WI (RP)

Vacancy expired!