Auto Lines Product Development Director (Open to Remote)

At American Family Insurance, we believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.

/>American Family Insurance is driven by our customers and employees. That’s why we provide more than just a job – we provide opportunity. Whether you’re already part of our team in search of a new challenge or new to our company and ready for what’s next, you’re in the right place. Every dream is a journey that starts with a single step. Start your journey right here. Join our team. Bring your dreams.

Job ID:

R27347 Auto Lines Product Development Director (Open to Remote) (Open)

Compensation may vary based on the job level and your geographic work location.

Compensation Minimum:143,800

Compensation Maximum:251,900

Summary:

Looking to join a strong team with a vision to build the future of auto, telematics and usage-based insurance (UBI)? At American Family, we are looking for a leader to join the Telematics, UBI & Product Innovation department in our Auto Center of Excellence, who will be passionate to shape the future of transportation and mobility. Utilizes market research data to identify, analyze, and evaluate markets, products, and services that are potential areas for the company to enter. Develops new and enhances existing insurance products, services and customer innovations for personal auto. Develops and executes strategic plans for entry into new markets and the development and introduction of new and enhanced products and services. Prepares or modifies contract language, develops initial underwriting guidelines and standards and oversees development of predictive analytics including pricing models and other predictive models Accountable for product premium volume growth and profitability Analyzes data and information to recommend actions to improve profitability. Manages relationship of every aspect through interaction with relevant departments.

Job Description:

The Team /> />Our team focuses on: identifying market opportunities and iterating on innovative solutions, while achieving enterprise goals. /> />Our team culture is: highly collaborative, voraciously curious, and positively transparent. /> />Our team scope is: Telematics, Usage Based Insurance, and Product Innovation for the American Family Enterprise.

The Role

We are looking for an innovative and collaborative leader to shape and lead execution of our vision and strategy for Telematics, Usage Based Insurance, and Auto Product Innovation for the American Family Enterprise.

• You are responsible for driving the development of products, features and capabilities to solve customer problems and give them an outstanding experience.
• You are a strategic thinker who communicates effectively and translates vision and strategy into clear, obtainable objectives.
• You see the big picture and build navigable paths to the future from the present.
• You think big, start small, and learn fast.
• You are excited by what is possible and grounded in what is reasonable.
• You see the opportunity in every challenge and help others to see it too.
• You are driven to continuously improve and know that we can achieve more for customers while living into realistic business constraints.
• You are an effective influencer who can be effectively influenced.
• You are a passionate developer of yourself, your team, your peers, and your leader.

Primary Accountabilities

• Develops and leads leaders.
• Oversees research and insights gathering and analysis including customer empathy and competitive intelligence.
• Develops pricing models and analysis.
• Develops customer product strategy including customer segmentation, roadmap development and maintenance of product backlog.
• Collaborates with product management for opportunity identification, enterprise service linkage, vendor management and research.
• Executes and oversees lean product innovation processes to test-and-validate product needs using minimum viable product and other concepts.
• Develops and oversees process for launch of products, services and enhancements.
• Ensures overall compliance and financial viability.
• Identifies and develops expansion strategy in partnership with appropriate distribution partners to increase exposure of product to appropriate new markets.

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Specialized Knowledge and Skills

• People leadership and team building
• Translation of strategy to execution
• Digital product management
• Customer-driven solution development
• Program management
• Insurance product management

Travel Requirements

• Travel is required up to 10% of the time.

Additional Job Information:

• This position is available for remote work. Occasional travel required.
• Offer to selected candidate will be made contingent on the results of applicable background checks.
• Offer to selected candidate is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions.
• Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position.

When you work at American Family you can expect benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, and a paid-time off program. In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Enterprise benefits.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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