Technical Customer Support Representative

Step up to the challengeThis Jobot Job is hosted by: Jacqueline SiegelAre you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary: $60,000 - $70,000 per year

A bit about us:We are a Video Management Software (VMS) company with 20 years of experience operating in over 40 countries.

Why join us?Health, Dental & VisionGrowth Opportunities Global Presence

Job Details1.) Have a working knowledge of CCTV cameras, VMS software, access control systems, etc.2.) Provide support to the System Integrator (Partner) and to the End User via phone and remote connections.3.) Diagnose, identify, isolate and resolve problems via a process of elimination within the customers VMS software or CCTV cameras4.) Provide training to new partners & end users.5.) Developing and maintaining relationships with users and integrators.6.) Ability to design and support network typology.7.) Ability to work within virtualized systems.8.) Assist in maintaining local demo system with updating software and adding or removing hardware.9.) Create and pull Ethernet and Coax Cables within our demo system, including installing CCTV Cameras and other additional edge devices.Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.